Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Sincere Lee

Fresno,CA

Summary

Reliable, upbeat, and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Sales Associate

Marshalls Inc.
11.2022 - Current
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Assisted with visual merchandising efforts, creating eye-catching displays that attracted potential buyers to specific products or promotions.

Sales Floor Associate

TJ Maxx, TJX Companies
01.2023 - 05.2023
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on sales floor.
  • Streamlined checkout processes for greater efficiency by quickly scanning items, bagging purchases securely, applying discounts, and processing transactions accurately.

Clothing Sales Associate

Zara USA
09.2021 - 06.2022
  • Managed efficient cash register operations.
  • Pressed and folded items upon arrival in store to increase visual appeal.
  • Increased customer satisfaction by providing exceptional service and assistance with clothing selections.
  • Greeted customers, identified needs and provided product advice.
  • Used in-store system to locate inventory and place special orders for customers.
  • Assisted customers with selecting clothing items and accessories based on individual needs.

Server

Me N Ed's
09.2020 - 08.2021
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Supported colleagues during peak hours, fostering collaborative work environment that enhanced overall productivity levels.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

Bachelor of Science - Fashion Merchandising

San Francisco State University
San Francisco, CA
05.2026

High School Diploma -

Herbert Hoover High School
Fresno, CA
05.2020

Skills

  • Sales and Promotions
  • Adapt to diverse groups
  • Engaging with Diverse Customers
  • Excellent people skills
  • Building rapport
  • Decision-Making
  • Adaptable and Flexible
  • Strategic Planning
  • Customer Service

Hobbies

Thrift Clothing

Journaling

Fashion Styling

Skincare

Nature 

Video Game

Dance

Timeline

Sales Floor Associate

TJ Maxx, TJX Companies
01.2023 - 05.2023

Sales Associate

Marshalls Inc.
11.2022 - Current

Clothing Sales Associate

Zara USA
09.2021 - 06.2022

Server

Me N Ed's
09.2020 - 08.2021

Bachelor of Science - Fashion Merchandising

San Francisco State University

High School Diploma -

Herbert Hoover High School

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Sincere Lee