Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sincere Underwood

Mary Esther,FL

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Hardworking Shift Leader, reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Shift Lead

Ben & Jerry's
05.2019 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Helped store management meet standards of service and quality in daily operations.

Education

Associate of Arts -

Collegiate High School
Niceville, FL
05.2023

High School Diploma -

Collegiate High School
Niceville, FL
05.2023

Skills

  • Decision-making capabilities
  • Customer service focus
  • Employee Training
  • Guest service
  • Conflict Resolution
  • Work Delegation
  • Staff Motivation
  • Positive Attitude
  • Sales proficiency
  • Workplace Safety

Timeline

Shift Lead

Ben & Jerry's
05.2019 - Current

Associate of Arts -

Collegiate High School

High School Diploma -

Collegiate High School
Sincere Underwood