Alanna Star Beerman
Seattle,WA
Summary
Diligent and forward-thinking worker who balances creativity with accountability. Quick to learn, quicker to adapt, and always ready to bring thoughtful ideas and focused energy to the table.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Barista&Cashier
Gaylord Texan Resort
Grapevine, TX
05.2025 - 08.2025
- Managed high-volume beverage preparation and cash handling, consistently providing quality service to 50-100 guests at peak times.
- Operated espresso machines and grinders with precision and care.
- Developed seasonal drink recipes, enhancing menu offerings and customer engagement.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
- Analyzed customer preferences and designed tailored beverage options, achieving #1 sales position within the company for a two-week period in July.
BOH, FOH, Shift Leader
United Supermarkets
Coppell, TX
01.2023 - 04.2025
- Managed orders under pressure and kept prep station stocked and clean
- Worked directly with customers, taking and serving orders with accuracy and energy
- Trained and mentored new staff on customer service best practices and operational procedures.
- Implemented strategies to enhance customer satisfaction and improve overall store experience.
- Resolved customer inquiries and complaints efficiently, promoting positive store reputation.
- Analyzed sales trends to inform merchandising decisions and improve product displays.
Epicurean
United Marketstreet
Coppell, TX
09.2021 - 05.2023
- Manage and maintain an aesthetic display of various cheeses, jams, crackers, etc.
- Assist any guest with item specific questions through in depth knowledge.
- Curate and execute various product demos during peak hours and days to increase sales.
- Inventory management
- Product ordering and retail stocking
Education
High School Diploma -
Hastings Highschool
06.2021
Skills
Creativity
Retail sales transactions
Guest services
Computer literacy
Customer communication
Adaptability
Product demos
Retail sales
Processing cash transactions
Food preparation
Inventory management
Clean workspace maintenance
Conflict resolution
Stocking
Team motivation
Hospitality
Sales
Order placement and fulfilment
Certification
- Driver's License
- ServSafe
Languages
English
Native or Bilingual
Spanish
Limited Working
Additional Information
Authorized to work in the US for any employer
Timeline
Barista&Cashier
Gaylord Texan Resort
05.2025 - 08.2025
BOH, FOH, Shift Leader
United Supermarkets
01.2023 - 04.2025
Epicurean
United Marketstreet
09.2021 - 05.2023
High School Diploma -
Hastings Highschool