Sinclair Jackson
Arlington,Texas
Summary
Dynamic and results-driven professional with 10+ years of progressive experience across executive support, logistics, customer service, and mortgage consulting. Known for exceptional organizational skills, analytical mindset, and a dedication to delivering outstanding client service. Proven ability to streamline processes, support senior leadership, and drive business success. Adept at navigating high-pressure environments with confidence and professionalism.
Overview
15
15
years of professional experience
Work History
Loan Service Specialist
Reprise Financial
07.2025 - Current
- Oversee consumer loan processing and customer lending solutions.
- Lead client onboarding, qualification review, and funding workflows.
- Ensure compliance with lending regulations and internal quality standards.
- Support risk assessment and financial documentation evaluation.
- Manages end-to-end capital markets loan sale processes, ensuring accurate and timely execution across multiple product lines.
- Coordinates with cross-functional teams to support investor requirements, portfolio strategies, and operational risk controls.
- Performs detailed tape scrubs to verify loan eligibility, data integrity, and compliance with investor and regulatory guidelines.
- Develops scalable workflows and operational procedures that streamline processes, reduce errors, and support high-volume execution.
- Utilizes advanced spreadsheet proficiency (pivot tables, VLOOKUP/XLOOKUP, modeling) to analyze loan data and prepare investor-ready reporting.
- Communicates effectively across internal teams—including underwriting, funding, quality control, and compliance—to resolve discrepancies and meet delivery deadlines.
- Applies 3+ years of loan operations and investor services experience to strengthen capital markets performance and risk management.
Executive Assistant
Law Office of DeCarlo Hood
08.2022 - 08.2025
- Manage daily correspondence, case documentation, and research support for legal teams.
- Maintain detailed meeting minutes and coordinate scheduling across internal and client meetings.
- Accompany attorneys to court, organizing and presenting key case materials.
- Oversee updates to the legal reference library, ensuring accuracy and compliance.
Logistics Broker
Amerifreight Systems LLC
01.2020 - 08.2022
- Tracked and updated clients on shipping statuses and managed critical documentation.
- Negotiated shipping rates and coordinated freight arrangements with vendors.
- Maintained strong communication to ensure accurate and timely deliveries.
Home Mortgage Consultant
Wells Fargo
09.2016 - 01.2020
- Originated and processed home mortgage loans, aligning with underwriting guidelines.
- Evaluated applicants' financial profiles and recommended loan decisions.
- Built lasting relationships with industry partners to generate loan referrals.
- Reviewed and edited loan documents to ensure accuracy and compliance.
Selling Branch Manager
Citigroup
05.2011 - 08.2016
- Monitored market conditions and adjusted sales strategies accordingly.
- Trained and mentored staff in sales techniques and cross-selling initiatives.
- Launched targeted marketing campaigns to drive growth and customer acquisition.
- Collaborated with internal teams and suppliers to optimize pricing and profitability.
Education
Bachelor of Arts - Public Relations
University of Southern Mississippi
01.2007
Skills
- Office & Legal Administration
- Client Relationship Management
- Data Analysis & Reporting
- Logistics & Supply Chain Operations
- Loan Origination & Underwriting
- Cross-Functional Team Leadership
- Strategic Planning
- CRM & Database Management
Timeline
Loan Service Specialist
Reprise Financial
07.2025 - Current
Executive Assistant
Law Office of DeCarlo Hood
08.2022 - 08.2025
Logistics Broker
Amerifreight Systems LLC
01.2020 - 08.2022
Home Mortgage Consultant
Wells Fargo
09.2016 - 01.2020
Selling Branch Manager
Citigroup
05.2011 - 08.2016
Bachelor of Arts - Public Relations
University of Southern Mississippi