Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Sindi Bartolon

Jupiter,FL

Summary

Highly organized and detail-oriented worker, with a drive to exceed expectations.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers or patients. Offers skill with outstanding active listening and multitasking abilities. Seeking to leverage skills and knowledge to contribute to team success. Ready to make an immediate contribution to your organization.

Work History

Customer Service Executive

Bartolon's Remodeling Inc
Jupiter, FL, FL
02.2023 - Current
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.

Customer Service Assistant

St Vincent thrift Store
Jupiter, FL
02.2021 - 04.2022
  • Collaborated closely with colleagues to meet customer needs.
  • Consulted with customers regarding needs and addressed concerns.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.

Education

Associate of Arts - Business Administration And Management

Palm Beach State College
Palm Beach Gardens, FL
07.2023

Jupiter High School
Jupiter, FL
05.2022

Bachelor of Arts - General Business

Florida Atlantic University
Boca Raton, FL
08.2024 - Current

Skills

  • Account Management
  • Documentation and Reporting
  • Customer Consultation
  • Customer Service
  • Calm and Professional Under Pressure
  • Relationship Building
  • Work Prioritization
  • Office Organization
  • Service-Oriented Mindset
  • Business Operations Understanding
  • Recordkeeping and Bookkeeping
  • Organization and Efficiency
  • Customer Needs Assessment
  • Cash Counting
  • Money Management

Additional Information

  • Fluent in English and Spanish
  • Willing to work and perform at a professional level
  • Digital Marketing Certificate

Timeline

Bachelor of Arts - General Business

Florida Atlantic University
08.2024 - Current

Customer Service Executive

Bartolon's Remodeling Inc
02.2023 - Current

Customer Service Assistant

St Vincent thrift Store
02.2021 - 04.2022

Associate of Arts - Business Administration And Management

Palm Beach State College

Jupiter High School
Sindi Bartolon