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Sindos Elzein
Business Development Manager
Los Angeles,CA
Summary
Professional marketing expert and business developer with over 18 years of experience in the fields of: strategic planning / advertising, project management, relationship management, sales and business development processes.
Overview
20
20
years of professional experience
10
10
years of post-secondary education
3
3
Certification
2
2
Languages
Work History
Business Development Manager
Voicelynx, Inc.
Los Angeles, CA
11.2013 - Current
- Initiated and leveraged relationships with wholesale voice (VOIP) Telecom operators globally and negotiated business terms and finalized agreements.
- Developed executive strategic relationships based on the company's comprehensive suite of voice-focused products, and represented the company in international Telecom shows.
- Managed a sales team of four executives, increased margins in the wholesale voice business by 35% and grew the number of customers/accounts by two folds (beyond sales target).
- Ensured full adherence to the pricing process, managing a number of projects, and proactively monitored inbound traffic to highlight any gaps against targets.
Logistics Manager
Zein International Est
Beirut, Lebanon
11.2008 - 09.2013
- Managed all company’s import and export activities in a small sized family business, specializing in marble and granite products.
Operations Manager
Sun Italia Marble & Granite
Dubai
12.2006 - 10.2008
- Acted as an operations manager in a medium sized business, with responsibilities in marketing and sales, and people management:
- Managed a diverse team by establishing clear and consistent behavior guidelines and creating an organized work environment:
- Reworked the team structure, assigning clear job titles/ descriptions.
- Organized the pricing method and managed customer relations
- Increased sales and customer satisfaction through improving the quality of service and training the sales team.
- Implemented a successful marketing plan in coordination with the sales director.
- Increased total company profit by 30% compared to the previous year.
Media Supervisor
Starcom Mediavest Group
Dubai
03.2001 - 09.2006
- Managed the second largest business unit in Dubai office - a portfolio of regional clients that represented 40% of total billings- Kraft Foods, Red Bull, Cartier, Diago group, General Motors, Club Nokia, National Bank of Dubai, Bank Audi, Master foods FMCG, Bel Group.
- Managed and coached a unit of four junior executives building their professional expertise and media know-how, setting their yearly objectives and evaluating performance on a regular basis.
- Developed yearly media (Communication and Buying) reviews for key clients.
- Achieved a high standard of agency performance evaluation ever in key accounts: Kraft Foods, Cartier, Red Bull and Master foods.
- Trained and evaluated new recruits and introduced them to the basics of media planning.
- Led business accounts on a regional level, coordinating with various network offices to develop fully integrated communication plans.
- Introduced new communication platforms to key brands
- Led and assisted on all major new business pitches: over 15 new business assignments, out of which 12 were won.
Education
MBA - Business Administration
American University of Dubai
09.2000 - 08.2002
Bachelor of Arts - Business Administration
American University of Beirut
09.1997 - 02.2000
Bachelor of Arts - Journalism, Print
Lebanese University
10.1998 - 06.2001
High School Diploma -
Rawdah High School
09.1994 - 06.1997
Skills
Strategic planning
Marketing
New Business Development
Sales expertise
High attention to details
Vendor management
Inventory management
Sales trend analysis
Data analysis understanding
Project planning and development
Teamwork
Leadership
Interests
Traveling & reading
Self-development related workshops
Volunteering at my kids’ schools
Certification
Connections that Captivate (Starcom, Middle East): Building media properties / Turning media strategies into contact brand signatures / etc -
Timeline
Business Development Manager
Voicelynx, Inc.
11.2013 - Current
Logistics Manager
Zein International Est
11.2008 - 09.2013
Operations Manager
Sun Italia Marble & Granite
12.2006 - 10.2008
Media Supervisor
Starcom Mediavest Group
03.2001 - 09.2006
MBA - Business Administration
American University of Dubai
09.2000 - 08.2002
Bachelor of Arts - Journalism, Print
Lebanese University
10.1998 - 06.2001
Bachelor of Arts - Business Administration
American University of Beirut
09.1997 - 02.2000
High School Diploma -
Rawdah High School
09.1994 - 06.1997