Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline
BusinessDevelopmentManager
Sindos Elzein

Sindos Elzein

Business Development Manager
Los Angeles,CA

Summary

Professional marketing expert and business developer with over 18 years of experience in the fields of: strategic planning / advertising, project management, relationship management, sales and business development processes.

Overview

20
20
years of professional experience
10
10
years of post-secondary education
3
3
Certification
2
2
Languages

Work History

Business Development Manager

Voicelynx, Inc.
Los Angeles, CA
11.2013 - Current
  • Initiated and leveraged relationships with wholesale voice (VOIP) Telecom operators globally and negotiated business terms and finalized agreements.
  • Developed executive strategic relationships based on the company's comprehensive suite of voice-focused products, and represented the company in international Telecom shows.
  • Managed a sales team of four executives, increased margins in the wholesale voice business by 35% and grew the number of customers/accounts by two folds (beyond sales target).
  • Ensured full adherence to the pricing process, managing a number of projects, and proactively monitored inbound traffic to highlight any gaps against targets.

Logistics Manager

Zein International Est
Beirut, Lebanon
11.2008 - 09.2013
  • Managed all company’s import and export activities in a small sized family business, specializing in marble and granite products.

Operations Manager

Sun Italia Marble & Granite
Dubai
12.2006 - 10.2008
  • Acted as an operations manager in a medium sized business, with responsibilities in marketing and sales, and people management:
  • Managed a diverse team by establishing clear and consistent behavior guidelines and creating an organized work environment:
  • Reworked the team structure, assigning clear job titles/ descriptions.
  • Organized the pricing method and managed customer relations
  • Increased sales and customer satisfaction through improving the quality of service and training the sales team.
  • Implemented a successful marketing plan in coordination with the sales director.
  • Increased total company profit by 30% compared to the previous year.

Media Supervisor

Starcom Mediavest Group
Dubai
03.2001 - 09.2006
  • Managed the second largest business unit in Dubai office - a portfolio of regional clients that represented 40% of total billings- Kraft Foods, Red Bull, Cartier, Diago group, General Motors, Club Nokia, National Bank of Dubai, Bank Audi, Master foods FMCG, Bel Group.
  • Managed and coached a unit of four junior executives building their professional expertise and media know-how, setting their yearly objectives and evaluating performance on a regular basis.
  • Developed yearly media (Communication and Buying) reviews for key clients.
  • Achieved a high standard of agency performance evaluation ever in key accounts: Kraft Foods, Cartier, Red Bull and Master foods.
  • Trained and evaluated new recruits and introduced them to the basics of media planning.
  • Led business accounts on a regional level, coordinating with various network offices to develop fully integrated communication plans.
  • Introduced new communication platforms to key brands
  • Led and assisted on all major new business pitches: over 15 new business assignments, out of which 12 were won.

Education

MBA - Business Administration

American University of Dubai
09.2000 - 08.2002

Bachelor of Arts - Business Administration

American University of Beirut
09.1997 - 02.2000

Bachelor of Arts - Journalism, Print

Lebanese University
10.1998 - 06.2001

High School Diploma -

Rawdah High School
09.1994 - 06.1997

Skills

Strategic planning

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Interests

Everything fitness, Zumba, Yoga, hiking etc

Traveling & reading

Self-development related workshops

Volunteering at my kids’ schools

Certification

Connections that Captivate (Starcom, Middle East): Building media properties / Turning media strategies into contact brand signatures / etc -

Timeline

Business Development Manager

Voicelynx, Inc.
11.2013 - Current

Logistics Manager

Zein International Est
11.2008 - 09.2013

Operations Manager

Sun Italia Marble & Granite
12.2006 - 10.2008

Media Supervisor

Starcom Mediavest Group
03.2001 - 09.2006

MBA - Business Administration

American University of Dubai
09.2000 - 08.2002

Bachelor of Arts - Journalism, Print

Lebanese University
10.1998 - 06.2001

Bachelor of Arts - Business Administration

American University of Beirut
09.1997 - 02.2000

High School Diploma -

Rawdah High School
09.1994 - 06.1997

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Sindos ElzeinBusiness Development Manager