SINDY Johnson
Royal Palm Beach,FL
Summary
Proactive Results-driven
Self-managed
Strong professional and personal values
Detail oriented and highly organized
Team-oriented mentally
Hardworking and reliable
Knowledgeable in business administration and production processes
Diverse Engineering and communications tools
Overview
15
15
years of professional experience
Work History
District Sales Manager
INHERITANCE ADVANCED
West Palm Beach, FL
03.2022 - 12.2023
- Sales Top Performer. Generated 1.8 million in sales in 2023.
- I helped customers to find financial solutions to their needs while providing exceptional customer service.
- Project Manager, I proposed and led the project to switch the telecommunications system to a newer technology. The new platform allowed the company not only to reduce cost but also to become more efficient with the communications internally and with our customers. The new phone system integrated multiple platforms in one. I worked one on one with the vendor to develop and design the set up that best suited the business needs. I trained the staff and helped them to transition to the new platform.
- Assisted and motivated the Sales Team to achieve their goals. Leading daily and weekly sales meetings and sales training.
- Helped with recruiting and interviewing candidates.
Bilingual Funding Executive
NOVATION SETTLEMENT SOLUTIONS
West Palm Beach, FL
08.2018 - 10.2021
- Produced a high volume of outbound calls to find new prospects and new leads.
- Communicated with prospects by telephone, through social media or the company website to engage and build relationships to create a sales opportunity.
- Provided exceptional customer service to my clients. I assisted them promptly and efficiently to make sure that they were engaged and satisfied through the whole process.
- Coordinated the diverse areas involved with the transaction facilitating the communication between sellers, notaries, underwriters, processing team, local counsel, attorneys, legal and the funding department to ensure the success of the transaction.
Customer Contact Center Rep II
CENTRACARE ST. CLOUD HOSPITAL
St. Cloud, MN
08.2016 - 07.2017
- Switchboard Operator - Responsible for assuring the prompt communication among patients, doctors and providers, while guaranteeing compliance to standards and best practices.
- Security dispatch, in charge of a variety of alarm systems such fire alarms, gas alarms and codes.
- Transfer line coordinator, responsible for connecting doctors to facilitate the process of admitting patients from other facilities according EMTALA.
Administration Support – Web Developer
JUBILEE WORSHIP CENTER
St. Cloud, MN
08.2014 - 08.2016
- Responsible for various administration tasks such as: creation and maintenance of website and social media.
- Events coordination and communication.
- Coordinate IT and technical support.
Staffing Supervisor
DOHERTY STAFFING SOLUTIONS
St. Cloud, MN
06.2009 - 05.2014
- Coordination of team objectives and daily meetings.
- Management of job postings on websites and diverse media channels.
- Screening and interviewing.
- Management of customers and relationships with applicants.
- Bilingual Staffing Specialist Screening, interviewing and hiring associates for our clients.
- Resolution of payroll issues.
- Support in translation of meetings and documentation.
- Coordination of events and publicity.
Education
Industrial Engineering -
UNIVERSIDAD REGIOMONTANA
Monterrey, Mexico 01.2005
Skills
- Customer Relationship Management
- Sales Territory Management
- Team Coordination
- Sales Team Leadership
- Direct Sales
- Sales Training
- Project Tracking
- Work Flow Planning
- Project Planning
- Project Management
- Customer Relations
- Processes and Procedures
Professional Interests
- Sales
- Human resources recruiting and management.
- Administration and production processes
- Project management
Technology Experience
- Knowledgeable experience with Windows based OS (95/98/ME/2005/XP)
- Proficient in all Microsoft Office programs (Word, Excel, Outlook, etc.)
- Microsoft Dynamics CRM, Salesforce, Quicken, QuickBooks, Adobe Photoshop, and illustrator.
- Proficient with social media - Instagram, Facebook, Twitter, Tik Tok
References
Available upon request
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
District Sales Manager
INHERITANCE ADVANCED
03.2022 - 12.2023
Bilingual Funding Executive
NOVATION SETTLEMENT SOLUTIONS
08.2018 - 10.2021
Customer Contact Center Rep II
CENTRACARE ST. CLOUD HOSPITAL
08.2016 - 07.2017
Administration Support – Web Developer
JUBILEE WORSHIP CENTER
08.2014 - 08.2016
Staffing Supervisor
DOHERTY STAFFING SOLUTIONS
06.2009 - 05.2014
Industrial Engineering -
UNIVERSIDAD REGIOMONTANA