Sindy Solis
Asheboro,NC
Summary
Dedicated and dependable Medical Receptionist and Workers Compensation Coordinator with over three years of experience supporting patients, providers, case managers in a fast paced healthcare environment. Bilingual in English and Spanish, committed to ensuring clear communication and a welcoming experience for every patient. Experienced in scheduling, insurance verification, workers' compensation claims coordinating, EMR/EHR systems, and maintaining strict HIPAA compliance. Known for strong teamwork, professionalism, and the ability to keep front desk and claims processes running smoothly while creating a supportive and efficient atmosphere.
Overview
6
6
years of professional experience
Work History
Workers' Compensation Coordinator
American Health Systems
Asheboro, NC
10.2022 - Current
- Managed communication between injured employees, healthcare providers, and insurance carriers.
- Collaborated with HR to maintain accurate records of employee injuries and claims status.
- Self-motivated, with a strong sense of personal responsibility.
- Managed front desk operations and greeted 50+ patients daily with professionalism
- Scheduled appointments and maintained calendars.
- Assisted with administrative tasks (Filing, data entry, reports)
- Verify insurance eligibility and collect co-pays and outstanding balances.
- Trained new front desk employees.
- Translate medical instructions, forms, and appointment details for Spanish speaking patients.
- Collaborate effectively with physicians, nurses, and administrative staff to ensure smooth daily operations.
Sales Associate
Tractor Supply Company
Asheboro, NC
01.2021 - 10.2022
- Assisted customers with product selection, ensuring high levels of satisfaction and repeat business.
- Maintained inventory accuracy through diligent stock management and regular audits.
- Trained new team members on sales techniques and store procedures to enhance overall performance.
- Collaborated with management to implement promotional strategies that improved customer engagement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Implemented best practices for merchandising, leading to improved customer engagement.
Cashier
Big Lots
Asheboro, NC
10.2019 - 12.2020
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Managed cash register operations, ensuring balanced drawers at end of shifts.
- Trained new employees on checkout procedures and customer service standards.
- Collaborated with team members to optimize store layout for improved accessibility.
- Greeted customers entering store and responded promptly to customer needs.
- Monitored promotional signage and pricing accuracy to ensure compliance with store standards.
Education
High School Diploma -
Southwestern Randolph High School
Asheboro, NC06-2019
Skills
- Bilingual: Fluent in English and Spanish
- EMR/EHR system
- Insurance Verification
- Medical Terminology
- HIPAA Compliance
- Microsoft Office ( Word, Excel, Outlook)
- Team Collaboration
- Multitasking and time management
- Data Entry
- Compassionate patient care
- High Volume front desk management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Workers' Compensation Coordinator
American Health Systems
10.2022 - Current
Sales Associate
Tractor Supply Company
01.2021 - 10.2022
Cashier
Big Lots
10.2019 - 12.2020
High School Diploma -
Southwestern Randolph High School