Sindy Soth-Sam
Lowell,MA
Summary
Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include patient scheduling, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions.
Overview
22
22
years of professional experience
Work History
Medical Receptionist
Dracut Family Medicine
11.2022 - Current
- Meets, greets, and welcomes all visitors coming to the reception area
- Performs Check-In and Check-Out duties as necessary
- Answers and handles all phone calls as swiftly as possible while maintaining efficiency and accuracy
- Schedule specialty appointments as needed
- Review faxes and distribute to the proper person
- Verify insurances and process referrals
Senior Patient Care Coordinator
Bridgewell Counseling Services
10.2018 - 11.2022
- Greeting and assisting visitors
- Answer and direct all phones calls to the appropriate personnel
- Input all documents into the HER in a timely manner
- Schedule appointments for all prescribers in HER
- Sort and distribute incoming faxes
- Assist the Medical Assistant as needed
- Verify insurances for current and new patient
Medical Device Assembler
Metrigraphics LLC
10.2017 - 06.2018
- Work in a cleanroom environment packing complex electrode products and prototype models
- Inspected, calibrated, and lot tracing when receiving new products
- Work independently under a team of clinical, scientific, engineering, and commercial experts
Signage
Toys R Us
03.2016 - 04.2017
- Printed and labeled daily ads prior to the store opening
- Change daily clearances items and helped maintain a neat shoppable store
- Cashier as needed and provided solutions to customer issues
Package Handler (Seasonal)
FedEx
11.2015 - 01.2016
- Utilizes 'hand-to-surface' methods for all package handling
- Loads and unloads packages onto or from delivery vehicles, trailers, pallets, conveyor system carts and load gratings
- Lifts, carries, pushes and pulls packages on a continuous and repetitive basis
- Determines the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information and sorts packages accordingly
In-Stock Team Member
Target
03.2014 - 03.2015
- Stocked shelves and determined inventory needs
- Printed and label various merchandise around the store
- Provided quality customer services to customers in the store
- Acted as a resource for customer who need assistance or had questions
Patient Care Coordinator
Freedom Fertility Pharmacy
11.2012 - 02.2014
- Took incoming calls to set up patient prescriptions refills
- Took demographics and payments over the phone
- Registered new patients
- Worked mostly out of FIP, QS1, Outlook, and Internet Explorer
Patient Care Coordinator
Sleep Health Centers
05.2010 - 08.2012
- Took incoming calls from different queues
- Registered and schedule new patients over the phone and in person
- Worked mostly out of ECW, Salesforces, Microsoft and Excel programs
Shift Leader
Hannaford
03.2011 - 03.2012
- Worked directly with customers and provided good customer services
- Rang out customers and ran the front end/ bookkeeping
Senior Beauty Advisor/Pharmacy Tech
Walgreens
11.2006 - 09.2008
- Looked up prescriptions and filled out patients’ orders
- Stocked the floor and tracked inventory
- Made creative displays and worked as a cashier
- Trained new employees
Cashier
McDonalds
11.2003 - 06.2006
- Grilled drive-thur orders and acted as staff birthday host
- Cleaned playground and dining area
- Trained new employees and worked as a cashier
Education
Medical Assistant Certification -
Lincoln Technical Institute
Lowell, MA12.2009
High School Diploma -
Lowell High School
Lowell, MA06.2006
Skills
- Patient registration
- Insurance verification
- Appointment scheduling
- Electronic health records
- Referral processing
- Customer service
- Team collaboration
- Problem solving
- Data entry
- Patient scheduling
References
References available upon request.
Timeline
Medical Receptionist
Dracut Family Medicine
11.2022 - Current
Senior Patient Care Coordinator
Bridgewell Counseling Services
10.2018 - 11.2022
Medical Device Assembler
Metrigraphics LLC
10.2017 - 06.2018
Signage
Toys R Us
03.2016 - 04.2017
Package Handler (Seasonal)
FedEx
11.2015 - 01.2016
In-Stock Team Member
Target
03.2014 - 03.2015
Patient Care Coordinator
Freedom Fertility Pharmacy
11.2012 - 02.2014
Shift Leader
Hannaford
03.2011 - 03.2012
Patient Care Coordinator
Sleep Health Centers
05.2010 - 08.2012
Senior Beauty Advisor/Pharmacy Tech
Walgreens
11.2006 - 09.2008
Cashier
McDonalds
11.2003 - 06.2006
Medical Assistant Certification -
Lincoln Technical Institute
High School Diploma -
Lowell High School
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