Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Work Preference
Quote
Timeline
33
Sinhxay Evans

Sinhxay Evans

Houston,TX

Summary

Dynamic Operations Supervisor with a proven track record at FedEx Ground, enhancing efficiency through strategic process improvements and robust team training. Skilled in performance monitoring and employee engagement, I successfully reduced turnover and boosted productivity, fostering a culture of continuous improvement while implementing effective standard operating procedures.

Overview

4
4
years of professional experience

Work History

Operations Supervisor

FedEx:Ground
04.2021 - Current
  • Oversaw daily operations, ensuring compliance with safety protocols and efficiency standards.
  • Coordinated staff schedules to optimize workflow and meet operational demands.
  • Trained new employees on company policies and procedures for enhanced productivity.
  • Implemented process improvements that increased package handling speed and accuracy.
  • Conducted performance evaluations, providing feedback to support employee development.
  • Analyzed operational data to identify trends and recommend strategic adjustments for efficiency improvement.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
  • Boosted employee morale and engagement through development of comprehensive rewards and recognition.
  • Fostered culture of continuous improvement, leading to enhanced operational workflows and staff satisfaction.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Interceded between employees during arguments and diffused tense situations.
  • PEAK ALLSTAR x2 of 2021
  • Package handler of the month, August 2021
  • Operations supervisor of the month, November 2024

Education

Cypress Falls High School
9811 Huffmeister Rd, Houston, TX 77095
05-2020

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Team Training
  • Employee development
  • Warehouse operations
  • Management
  • Employee engagement
  • Team leadership
  • Employee supervision
  • Microsoft office
  • Relationship building
  • Documentation and recordkeeping

Accomplishments

  • Achieved Top 3 cubes in the building through effectively helping with load quality.
  • 2x PEAKALLSTAR, 2021
  • Package Handler of the month August 2021
  • PEAKALLSTAR, 2024
  • Operational Supervisor of the month November 2024
  • Was apart of record breaking years for most packages processed for the twilight sort, 2023, 2024

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Work-life balanceCompany Culture401k matchPaid time offWork from home option

Quote

Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers

Timeline

Operations Supervisor

FedEx:Ground
04.2021 - Current

Cypress Falls High School

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