Sinia Wheeler
Sacramento,CA
Summary
Dedicated Human Resources professional experienced in California State personnel administration and policy interpretation. Expertise in processing complex transactions, ensuring compliance with CalHR regulations, and conducting analytical research. Proven ability to collaborate with executives and manage competing priorities, supporting recruitment initiatives and workforce planning through effective communication.
Overview
9
9
years of professional experience
Work History
Personnel Specialist
Department of Corrections and Rehabilitation
06.2023 - Current
- Process complex personnel and payroll transactions while ensuring accuracy and compliance with CalHR regulations and departmental policies.
- Interpret personnel laws, rules, and collective bargaining provisions to provide guidance to management and employees.
- Collaborated with executives, supervisors, and Human Resources staff to resolve personnel issues, ensuring compliance with state policies.
- Review personnel documentation for accuracy, completeness, and adherence to established procedures.
- Prioritize competing assignments and consistently meet strict deadlines in a high-volume Human Resources environment.
- Delivered customer service and support to employees, managers, and stakeholders, enhancing communication and issue resolution.
Motor Vehicle Representative
Department of Motor Vehicles
09.2022 - 06.2023
- Provided exceptional customer service by interpreting and applying California laws, regulations, and departmental policies to ensure compliance and customer satisfaction.
- Researched customer records and analyzed documentation, resolving complex registration and licensing issues to facilitate timely transactions.
- Explained procedures, policies, and available options to diverse customers, enhancing their understanding and satisfaction with services.
- Managed high-volume workloads with accuracy, professionalism, and attention to detail.
Case Manager
Inalliance
02.2017 - 06.2021
- Managed a diverse caseload while coordinating with physicians, nurses, social workers, and patients' families to ensure effective communication and continuity of care.
- Built and maintained positive professional relationships with multidisciplinary teams while demonstrating exceptional organizational, communication, and problem-solving skills.
- Collaborated with Human Resources to process personnel-related documentation and support administrative functions.
Education
High School Diploma -
Valley High School
Sacramento05-2002
High School Diploma -
Cosumnes River College
Sacramento, CA08-2004
Skills
- Attention to detail
- Problem-solving abilities
- Multitasking
- HR policies implementation
- Team building
- Recruitment and selection
- Organizational skills
- Effective communication
Timeline
Personnel Specialist
Department of Corrections and Rehabilitation
06.2023 - Current
Motor Vehicle Representative
Department of Motor Vehicles
09.2022 - 06.2023
Case Manager
Inalliance
02.2017 - 06.2021
High School Diploma -
Cosumnes River College
High School Diploma -
Valley High School