Summary
Overview
Work History
Education
Skills
Timeline
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Siniah Marchman

Riverview

Summary

Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

5
5
years of professional experience

Work History

Waitress

Dukes Brewhouse
11.2023 - 02.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Assistant Manager

Ulta Beauty Inc.
08.2022 - 10.2023
  • Successfully managed and supervised a team of associates as an Assistant Manger at Ulta, ensuring excellent customer service and driving sales growth.
  • Developed and implemented effective merchandising strategies, resulting in increased product visibility and improved customers experience.
  • Collaborated with the merchandising team to analyze sales data and trends, making data driven decisions to optimize inventory levels and maximize profitability.
  • Trained and coached associates on product knowledge, sales techniques, and customer service skills, improving team performance and customer satisfaction.
  • Assisted in managing inventory, including receiving, organizing, and maintaining stock levels to meet customer demand while minimizing overstock and out-of-stock situations.

Sales Associate

Tillys
07.2020 - 07.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Trained and Coached associates on product knowledge, sales techniques, and customer service skills, improving team performance and customer satisfaction
  • Proactively addressed and resolved customer concerns and complaints, ensuring customers satisfaction and maintaining a positive brand image.
  • Maintained a clean and organized store environment, adhering to company standards and ensuring a pleasant shopping atmosphere for customers.

Education

Pharmacy Technician Diploma - Pharmacy Technician

Concorde Career College
Tampa, FL
02-2025

High School Diploma -

Bloomingdale Senior High School
Valrico, FL
05-2022

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Problem-solving skills
  • Confidentiality and HIPAA
  • Workflow optimization
  • Money handling
  • Team leadership
  • Decision-making
  • Insurance billing
  • Medication dispensing
  • Prescription filling
  • Insurance verification

Timeline

Waitress

Dukes Brewhouse
11.2023 - 02.2025

Assistant Manager

Ulta Beauty Inc.
08.2022 - 10.2023

Sales Associate

Tillys
07.2020 - 07.2022

Pharmacy Technician Diploma - Pharmacy Technician

Concorde Career College

High School Diploma -

Bloomingdale Senior High School

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Siniah Marchman