Sinyte Simms
Columbus,OH
Summary
Motivated Medical Billing and Coding student seeking an entry-level role where I can apply strong accuracy, attention to detail, and professional communication to support efficient, ethical healthcare operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Home Health Aide
Kling care services
01.2021 - Current
- A home health aide provides essential care and support to individuals in their homes, assisting with daily living activities and promoting independence for clients who are elderly, disabled, or recovering from illness.
- Personal Care: Home health aides assist clients with personal hygiene tasks such as bathing, grooming, dressing, and toileting. They ensure that clients maintain their dignity and comfort during these activities.
- Mobility Assistance: They help clients move safely within their homes, providing support for walking, transferring from bed to chair, and other mobility needs.
- Medication Management: Aides may assist with medication reminders and help clients manage their medication schedules, ensuring they take their medications as prescribed.
- Household Tasks: Home health aides perform light housekeeping duties, including laundry, meal preparation, and grocery shopping, to maintain a clean and safe living environment for their clients.
- Companionship: Providing emotional support and companionship is a crucial part of the role, helping to reduce feelings of loneliness and promote mental well-being.
- Health Monitoring: They observe and report any changes in the client’s health or behavior to healthcare professionals, ensuring that appropriate care is provided.
DSP
ARC Industries
04.2020 - 08.2025
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
RBt/Teacher's Assistant
Reach Educationa Service
03.2022 - 04.2023
- Enhanced client progress by implementing individualized behavior intervention plans.
- Supported families in understanding and applying behavioral strategies within the home environment.
- Improved communication skills in autistic children by utilizing evidence-based practices.
- Provided crisis intervention support as needed, prioritizing the safety and well-being of all involved parties.
Clerical Assistant
Franklin County Department of Jobs and Family Services
02.2022 - 12.2022
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
HHA Aid/ Office Assistance Home Health AID
Good Samaritan Home Care
02.2019 - 11.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
Collections Agent
Community Choice Financial Inc.
11.2018 - 09.2020
- Assisted in training new hires on department procedures, system navigation, and best practices for successful collections.
- Collaborated with various departments to ensure accurate billing information and resolve any discrepancies promptly.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
- Processed payments and applied to customer balances.
Customer Service Representative / ERA
IMPACT Community Action
06.2019 - 07.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Sales Representative
Just Energy L.P
10.2016 - 12.2018
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Picker/Picker Packer
Victoria Secret
12.2016 - 10.2017
- Worked fast to meet assigned daily picking quotas.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Participated in regular training sessions to stay updated on best practices and new technologies related to picking processes.
- Used RF scanners to track orders and verify accuracy.
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
01-2026
GED -
Rosemont Center
Columbus,ohSkills
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO
- PPO
- POS)
- Workers Compensation
- Insurance Verification
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Front Office Operations
- Medical Office Procedures
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM
- HCPCS
- CPT)
Certification
- Kling care services – Columbus, OH
- HHa
- A home health aide certification is a credential that equips individuals with the necessary training to care for people with chronic health conditions and disabilities. This certification involves completing a training program that covers essential skills such as safety practices, taking vital signs, and providing personal care. Certified home health aides perform various tasks, including assisting with daily living activities, light housekeeping, and, in some cases, administering medication under supervision. Obtaining this certification is increasingly important for securing employment in the field, as many states and agencies require it to ensure that aides have received adequate training.
Timeline
RBt/Teacher's Assistant
Reach Educationa Service
03.2022 - 04.2023
Clerical Assistant
Franklin County Department of Jobs and Family Services
02.2022 - 12.2022
Home Health Aide
Kling care services
01.2021 - Current
DSP
ARC Industries
04.2020 - 08.2025
Customer Service Representative / ERA
IMPACT Community Action
06.2019 - 07.2020
HHA Aid/ Office Assistance Home Health AID
Good Samaritan Home Care
02.2019 - 11.2021
Collections Agent
Community Choice Financial Inc.
11.2018 - 09.2020
Picker/Picker Packer
Victoria Secret
12.2016 - 10.2017
Sales Representative
Just Energy L.P
10.2016 - 12.2018
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
GED -
Rosemont Center