Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Siobhan Killeen

Havertown,PA

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender

Regal Cinemas
11.2022 - Current
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Floor Staff

Bryn Mawr Film Institute
04.2021 - 03.2022
  • Managed efficient cash register operations.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Increased efficiency in floor operations by organizing and stocking merchandise, reducing clutter and ensuring optimal product placement.
  • Recommended complementary purchases to customers, increasing revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Education

High School Diploma -

Haverford Senior High School
Havertown, PA
06.2021

Skills

  • Professional Appearance
  • Performance Improvement
  • Payment Processing
  • Bartending License
  • Good Conversationalist
  • Drink Preparation Techniques
  • Ordering Procedures
  • Staff Training
  • Engaging Customers
  • New Cocktail Creation
  • Alcohol awareness
  • Creative Mixology

Certification

  • Licensed Bartender - October 2023

Timeline

Bartender

Regal Cinemas
11.2022 - Current

Floor Staff

Bryn Mawr Film Institute
04.2021 - 03.2022

High School Diploma -

Haverford Senior High School

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Siobhan Killeen