Siobhan Marx
Cochrane Steel Products
Modderfontein,RSA
1
Language
10
years of professional experience
Experienced management professional prepared for leadership roles. Skilled in strategic planning, operational efficiency, and team leadership. Known for fostering collaboration, flexibility, and consistent results. Expertise in conflict resolution, process optimization, and performance management. Highly dependable and adaptable to changing needs in dynamic environments.
Work History
Departmental Manager Operations
4 Years 1 Month- Led cross-functional teams to enhance productivity and streamline workflows across departments.
- Implemented process improvements that reduced operational costs while maintaining product quality.
- Developed and executed training programs to enhance team performance and skill development.
- Oversaw daily operations, ensuring adherence to safety protocols and efficiency standards.
- Analyzed production data to identify trends and implement corrective actions for continuous improvement.
- Coordinated resource allocation, optimizing inventory management and supply chain processes.
- Managed departmental budgets, monitoring expenditures to align with financial goals of the organization.
- Led cross-functional teams to achieve project objectives and drive organizational success.
- Directed comprehensive project management efforts to enhance operational efficiency and stakeholder satisfaction.
- Delivered effective support to multiple departments, enhancing project outcomes. Achieved improved collaboration among teams, resulting in streamlined processes. Drove successful project coordination across departments, leading to enhanced operational effectiveness.
- Collaborated directly with CEO to align strategic initiatives and organizational goals.
Administrative Assistant
8 Months- Debtors and Creditors Clerk
- Invoicing For F&I's
- Loading of Payments
- Conducted bank reconciliation processes to verify account accuracy.
- Receipting of Bank on Omnix
- Processing all Invoices
- Creating Pro-formas
- Monitored health and safety protocols to ensure compliance.
- Resolving all Queries and Errors
- Sending Out Statements and Invoices
- Recording Expenses for Car Hire department
- Allocating Invoice/Payments
- Set up Excel spreadsheets for recons
- Filed and uploaded documents to ensure accurate record-keeping in in-house system.
- Managed sensitive information confidentially to protect data integrity.
Receptionist
10 Months- Processed customer invoices accurately.
- Answered multi-line telephone system and transferred callers, offered information, or took messages.
- Organized and maintained filing system.
- Assisted in managing customer orders.
- Coordinated purchase orders for necessary supplies.
- Coordinated meeting preparation and catering arrangements to ensure seamless events.
- Managed orders for staff stationery and refreshments, maintaining adequate stock levels.
- Organized lunch for large client meetings, catering to a range of dietary requirements.
- Welcomed in-person guests, providing prompt assistance to address various needs.
- Purchase Orders.
Waiter
1 Year- Efficiently cleared and set tables to optimize covers and turnover.
- Prepared and served food and beverages while adhering to the highest standards of food hygiene and health and safety practices.
- Efficiently cleared and set tables to optimize covers and turnover.
- Addressed customer feedback and complaints with calmness to ensure satisfaction.
- Assessed inventory of food and beverages before taking client orders.
- Leveraged product knowledge to effectively upsell items, increasing customer satisfaction.
- Prepared receipts and processed payments accurately.
- Industry : Restaurant
Promotions and Sales Assistant
2 Years- Used knowledge of sales lines and customers' preferences to reach individual and store sales targets.
- Replenished and arranged out-of-stock products on shelves to increase visibility.
- Set up fresh displays and restocked goods for customer purchase.
- Organized inventory displays to ensure easy access for staff and customers.
- Product Training with new temporary Staff members.
- Executed promotional activations to engage customers and drive sales.
- Implemented sales promotions to attract customers and increase foot traffic.
- Executing all expos.
- Managed Lamy product line to ensure effective merchandising and customer engagement.
- Handled Velcro product inventory to maintain stock levels and organization.
- Oversaw merchandising of Montegrappa products to enhance customer interest.
- Managed Space Pen product arrangements to maximize customer visibility.
- Oversaw Ogio product line to maintain display standards and stock levels.
- Handled Skullcandy product inventory to support customer needs and preferences.
- Oversaw Outdoortech product inventory for optimal availability and merchandising.
- Assisted in stock management, keeping stockroom tidy and organized at all times.
- Skullcandy.
- Outdoortech.
- Set up displays and restocked goods to enhance product visibility for customer purchase.
Education
National Senior Certificate
Skills
Project management
Logistics Coordination
Safety Compliance
Team Management
Microsoft Office
Purchase Order processing
Customer Relationship Management
Calendar management
Leadership Development
Problem solving
Languages
Fluent in English and Afrikaans.
Timeline
Departmental Manager Operations
Cochrane Steel Products
07.2022 - CurrentRead More
Administrative Assistant
SMH Car Hire and Financial Services
10.2021 - 06.2022Read More
Receptionist
SMH Car Hire and Financial Services
12.2020 - 10.2021Read More
Waiter
Ridgeway Race bar
01.2019 - 01.2020Read More
Promotions and Sales Assistant
Luks Group
01.2017 - 01.2019Read More
Edenvale High School
National Senior Certificate
Read More