Ciara Alsander
Baton Rouge,LA
Summary
Self-motivated, dynamic management professional with diverse credentials which combine solid, tactical leadership, and a strong business background. Exhibits a proven ability to motivate personnel to reach desired individual and specific company objectives, as well as dedicated to maximizing profits and providing impeccable customer service.
Overview
13
13
years of professional experience
Work History
Departmental Operations Coordinator
Baton Rouge General Hospital-Bluebonnet
10.2021 - Current
- Responsibilities: Ensure the smooth and efficient operation of the department. Assist guests or callers by answering questions or providing information and determines when referral to other staff is appropriate. Takes accurate messages and repeats key information to ensure accuracy. Respects confidentiality of information always. Prepares forms and maintains files required for daily functioning. Demonstrates a working knowledge of documentation procedures, chart forms and medical/pharmaceutical terminology. Retrieves patient information from various sources (including tube system, fax, etc.) and places in appropriate area.
Admission Specialist
Baton Rouge Behavioral Hospital
10.2019 - 10.2021
- Responsibilities: Providing compassionate, nurturing, and expert care to mental health and dual-diagnosis treatment. Prepares appropriate hospital and insurance forms; obtain required signatures of patient, physician, family, insurance participant, etc.; makes follow-up contacts and arranges meetings to finalize signatures and complete all necessary compilation of data. Checks and verifies data on new admissions via the Business Office; maintains admission records of inpatients and former patients; maintains data and status of current inpatients; keeps daily discharge log and types of discharge list and census report. Pre-Cert and Insurance Verification Experience
Assistant Manager
Family Dollar
10.2012 - 10.2018
- Responsibilities: Assumes certain management responsibilities in absence of Store Manager. Providing exceptional customer service. Answers questions and resolves customer inquiries and concerns for incoming calls. Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store. Assists Store Manager in ordering merchandise and record keeping including payroll, scheduling and cash register deposits and receipts.
Education
High School Diploma -
Scotlandville Magnet High School
Baton Rouge, LA05.2011
Skills
- Marketing
- Project Management
- Customer Service
- Communication
- Problem-solving
- Microsoft Office
- Insurance
- Epic
Timeline
Departmental Operations Coordinator
Baton Rouge General Hospital-Bluebonnet
10.2021 - Current
Admission Specialist
Baton Rouge Behavioral Hospital
10.2019 - 10.2021
Assistant Manager
Family Dollar
10.2012 - 10.2018
High School Diploma -
Scotlandville Magnet High School
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