Madisyn Andersen
San Pablo,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Creative and data-driven candidate with extensive knowledge of marketing strategies and media research. Passionate about driving brand awareness and product performance. Skilled at tracking marketing trends and interpreting results to develop innovative new procedures. Dedicated recreational protective service worker with proven ability to respond to emergency situations swiftly and appropriately. Safety-conscious professional with positive attitude and great problem-solving skills. Assesses and evaluates risks to keep everyone safe.
Overview
3
3
years of professional experience
Work History
Operations Coordinator
British Swim School
03.2024 - Current
- Collaborated with site leads to evaluate needs and optimize operational plans for each pool to run effective and efficient.
- Boosted productivity by establishing effective communication channels between departments in slack.
- Managed inventory levels, reducing waste and optimizing stock turnover rates.
- Worked with vendors to make purchases and reconcile invoices.
- Tracked company equipment, tools and technology to manage inventory.
- Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
Marketing Coordinator
British Swim School
02.2023 - Current
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Yelp, Facebook, and Instagram.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Developed creative concepts for memorable events that drove increased brand recognition and customer loyalty.
Pool Deck Lead
British Swim School
02.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Updated account information to maintain customer records.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
Private Nanny
Myself
06.2022 - 01.2023
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Assisted children with homework assignments and special projects across different subjects.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
Waitress
Famous Daves BBQ
07.2021 - 02.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Associate of Arts -
Waubonsee Community College
Sugar Grove, ILHigh School Diploma -
Oswego High School
Oswego, IL05.2016
Skills
- Supply Ordering
- Inventory Oversight
- Staff Supervision
- Marketing
- Teamwork and Collaboration
- Performance Improvements
- Marketing Analytics
- Customer Engagement
- Branding
- Event Marketing
- Vendor Relations
- Special events planning
- Business Administration
Timeline
Operations Coordinator
British Swim School
03.2024 - Current
Marketing Coordinator
British Swim School
02.2023 - Current
Pool Deck Lead
British Swim School
02.2023 - Current
Private Nanny
Myself
06.2022 - 01.2023
Waitress
Famous Daves BBQ
07.2021 - 02.2022
Associate of Arts -
Waubonsee Community College
High School Diploma -
Oswego High School