Siouxann Flowers
Indianola
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
2020
2020
years of post-secondary education
Work History
Homelines Department Manager
Walmart
Indianola
05.2025 - Current
- Managed daily operations in the Homelines department for efficient product flow.
- Trained team members on store policies and customer service best practices.
- Assisted customers by providing product information and resolving inquiries.
- Coordinated inventory management to maintain stock levels and organization.
- Implemented visual merchandising strategies to enhance customer engagement.
- Monitored sales trends to identify popular products and adjust inventory accordingly.
- Resolved conflicts between employees or customers in a professional manner.
- Analyzed sales data to identify trends in product demand and adjust merchandising plans accordingly.
- Identified areas of improvement within the department's operations and implemented solutions.
- Maintained a high level of customer service by providing timely responses to inquiries and complaints.
- Monitored inventory levels to ensure adequate stock availability for customers.
- Recruited, trained, coached, evaluated and managed staff members according to company standards.
- Oversaw daily operations of the Homelines Department, including hiring and training personnel.
- Organized team building activities in order foster an environment of collaboration among staff members.
Electronics Associate
Walmart
Indianola
04.2023 - 11.2024
- Assisted customers with electronic product inquiries and recommendations.
- Stocked shelves with electronic merchandise following store layout guidelines.
- Operated point-of-sale systems for customer transactions and returns.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Trained new associates on store policies and electronics department procedures.
- Provided technical support over the phone or online forums.
Education
North Harrison R3
Eagleville, MOSkills
- Inventory management
- Visual merchandising
- Team training
- Customer engagement
- Retail management
- Conflict resolution
- Employee recruitment
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Team collaboration
- Merchandising strategies
- Staff training and development
- Delegation and supervision
- Loss prevention strategies
- Relationship building
- Employee coaching and mentoring
- Interpersonal relations
- Written communication
- Task delegation
- Continuous improvement
- Problem-solving aptitude
- Reliability
- Decision-making
- Interpersonal communication
- Adaptability
- Employee development
- Problem resolution
- Time management abilities
Timeline
Homelines Department Manager
Walmart
05.2025 - Current
Electronics Associate
Walmart
04.2023 - 11.2024
North Harrison R3