Summary
Overview
Work History
Education
Skills
Traveling, fitness, reading, photography, Volunteering & Community involvement
Timeline
Generic

Siphumelele Njapa-Watts

Charlotte,NC

Summary

Highly motivated and knowledgeable Enrollment Advisor adept at helping solving problems and meeting needs of valuable customers. Detail-oriented and disciplined with excellent communication and multitasking abilities. Ready to bring 2+ years' experience and take on a challenging new role.

Overview

6
6
years of professional experience

Work History

Supplier Enrollment Representative

Avidxchange
06.2022 - Current
  • Cold-calling 50+ clients on a daily basis
  • Work efficiently to overcome objection while developing sales plan to close sales and exceed established monthly quota.
  • Assisting Customers in selecting the right electronic payment product by asking open-ended question to determine each customer's need while explaining benefits, fees and recommending the right product to fit their business needs.


Production Line Leader

Keeco LLC
06.2021 - 04.2022
  • Reviewed production specification to verify accurate weights and measurements prior to mixing pillow ingredients.
  • examined incoming pillow materials and compared documentation for accuracy and quality.
  • Encouraged and motivated line team members to meet production deadline and goals.
  • Inspected final pillow products to access compliance with quality standard.

Research Assistant

Methodist University
08.2017 - 08.2021
  • Collected and analyzed data to determine trends in criminal activity.
  • conducted interviews with patrol offices, investigators during visitations at the Cumberland county jail, 911 centers and crime scenes to collect evidence and data for criminal research.
  • ensured work was Error free and met all quality assurance standards.


Fast Food Crew Member

Burger-Fi
12.2018 - 01.2019
  • Enthusiastically collaborated with other crew members to meet goal and promote the company's brand.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Promoted high-value food items by creating attractive displays in customer-facing areas.
  • Processed customers payments by cash, debit and credit card.
  • Inquired about customers experience, answered menu-related and business questions.

Pharmacy Intern

The Country Pharmacy
05.2017 - 08.2017
  • Located and measured medication according to prescription information.
  • processed incoming drug orders.
  • Counted and labeled prescription with correct item and Quantity.

Education

Bachelor of Science - Applied Forensic Sciences, Criminal Justice, Law

Methodist University
Fayetteville, NC
05.2021

High School Diploma -

International Baccalaureate
Bosnia And Herzegovina,Mostar
05.2017

Skills

  • Influential negotiation skills
  • customer-Oriented
  • Organized-Multi-tasker
  • Problem-Solving
  • Empathy
  • Teamwork
  • Building Rapport
  • Quality assurance & Compliance
  • Microsoft Office Suite
  • Salesforce
  • leadership
  • Time-management

Traveling, fitness, reading, photography, Volunteering & Community involvement

"If you fall, get back up. That's what life is about" -Keith Sweat 

Timeline

Supplier Enrollment Representative

Avidxchange
06.2022 - Current

Production Line Leader

Keeco LLC
06.2021 - 04.2022

Fast Food Crew Member

Burger-Fi
12.2018 - 01.2019

Research Assistant

Methodist University
08.2017 - 08.2021

Pharmacy Intern

The Country Pharmacy
05.2017 - 08.2017

Bachelor of Science - Applied Forensic Sciences, Criminal Justice, Law

Methodist University

High School Diploma -

International Baccalaureate

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Siphumelele Njapa-Watts