Daisy Molina
Auburndale,FL
Summary
Team-oriented leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Group Leader Pheresis
CSL PLASMA
01.2024 - Current
- Provided guidance and technical training about processes and procedures to donor floor and other staff as required
- Managed donor flow on the donor floor to improve continuous turnover
- Highly skilled and versed in equipment troubleshooting responding to and resolving complex equipment alarms or donor issues
- Troubleshooted equipment failures, including creating incident documentation, removing and/or replacing equipment from service
- Supported center management by providing input into staff scheduling, and resolved minor donor relations, customer service and technical procedure issues.
- Developed a collaborative work environment through open communication and regular team meetings, enhancing overall group performance.
- Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
- Trained new team members by relaying information on company procedures and safety requirements.
Phlebotomist
CSL PLASMA
12.2022 - 01.2024
- In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performed venipuncture on donors to begin pheresis process
- Provided education to new donors on the use of therapeutic products made from donated plasma, the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition, and any other information pertinent to the donor
- Used Personal Digital Assistant (PDA) to record incidents that occurred during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
Security Officer
EXCELSIOR DEFENSE
08.2021 - 01.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Conducted regular patrols of key areas to spot and control security concerns.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Sergeant
EXTRADITION AND TRANSPORT GUARD
10.2020 - 08.2021
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations
- Documented security-elated situations and submitted in-depth reports to superiors
- Analyzed footage and live feeds from surveillance cameras for trespassers and criminal activities
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Certified Nursing Assistant
JOHN KNOX VILLAGE OF CENTRAL FLORIDA
10.2019 - 10.2020
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Managed and maintained patient rooms, shared-living areas, and nursing stations
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Documented activities and recorded information in EMR system.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Education
Bachelor of Science - Health Information Technology
WESTERN GOVERNORS UNIVERSITY
Salt Lake City, UT07.2025
No Degree - Phlebotomy
American Vocational Academy
Kissimmee, FL12.2022
High School Diploma -
Daytona State College
Deltona, FL01.2022
Skills
- Verbal and written communication
- Continuous Improvement
- Schedule Coordination
- Group and individual instruction
- Health and safety procedures
- Staff Management
- Operations Management
- Teamwork and Coordination
- Safety Standards Compliance
- Spanish Fluency
Certification
- CPR Certification, 2018
- Certified Nursing Assistant (CNA), 2018
- Behavioral Health Technician, 2022
- Registered Phlebotomy Technician, 2023
- Master Certificate in Leadership Management, 2024
Training
- Medical Screener – Reception Technician
- Plasma Processing Technician
- Donor Floor and Reception Designated Trainer
Timeline
Group Leader Pheresis
CSL PLASMA
01.2024 - Current
Phlebotomist
CSL PLASMA
12.2022 - 01.2024
Security Officer
EXCELSIOR DEFENSE
08.2021 - 01.2023
Sergeant
EXTRADITION AND TRANSPORT GUARD
10.2020 - 08.2021
Certified Nursing Assistant
JOHN KNOX VILLAGE OF CENTRAL FLORIDA
10.2019 - 10.2020
Bachelor of Science - Health Information Technology
WESTERN GOVERNORS UNIVERSITY
No Degree - Phlebotomy
American Vocational Academy
High School Diploma -
Daytona State College