Enthusiastic and responsible high school graduate with a strong work ethic, and excellent communication skills. Eager to contribute to a team and learn new skills in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
White Star Funding Corporation
New York, New York
01.2024 - 06.2025
Educated customers on product loans and services offered by brokerage.
Engaged in team discussions by delivering insights on consumer concerns
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Developed strong customer relationships to encourage repeat business.
Asked probing questions to determine merchant needs, and accurately input information into electronic systems.
Conducted daily cold and warm calls to engage potential and existing customers.