Summary
Overview
Work History
Education
Skills
Timeline
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Sire Felder

Arverne,NY

Summary

Enthusiastic and responsible high school graduate with a strong work ethic, and excellent communication skills. Eager to contribute to a team and learn new skills in a fast-paced environment.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

White Star Funding Corporation
New York, New York
2024.01 - 2025.06
  • Educated customers on product loans and services offered by brokerage.
  • Engaged in team discussions by delivering insights on consumer concerns
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • Asked probing questions to determine merchant needs, and accurately input information into electronic systems.
  • Conducted daily cold and warm calls to engage potential and existing customers.

Education

High School Diploma -

Excelsior Preparatory High School
New York, NY
2025-06

Skills

  • Customer service
  • Effective communication
  • Conflict resolution
  • Team collaboration
  • Problem analysis
  • Time management
  • Sales techniques

Timeline

Customer Service Representative

White Star Funding Corporation
2024.01 - 2025.06

High School Diploma -

Excelsior Preparatory High School
Sire Felder