Sirena Gloria
Corpus Christi,TX
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
Work History
Cashier
Charley's Cheesesteak and Wings
5625 Saratoga Blvd Suite 105 Corpus Christi Tx
10.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of front counter and dining area.
- Assisted customers with menu selections, enhancing overall dining experience.
- Handled cash, credit, and gift card transactions accurately.
- Collaborated with team members to ensure timely service during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Addressed customer needs and made product recommendations to increase sales.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Increased sales of promotional items by informing customers about current offers.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Improved efficiency, organized checkout area for optimal workflow.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
Usher/Janitor
AMC Theatres
5218 Silverberry Corpus Christi, Tx 78417
05.2024 - 12.2025
- Greeted and directed patrons to appropriate screening locations, enhancing customer experience.
- Boosted customer satisfaction, providing courteous and informative responses to inquiries.
- Monitored audience behavior to ensure compliance with safety regulations during screenings.
- Provided support for concessions operations, maintaining cleanliness and organization of service areas.
- Collaborated with team members to address guest inquiries and resolve issues promptly.
- Trained new ushers on procedures, fostering a cohesive working environment and improving service quality.
- Participated in regular team meetings to discuss operational improvements and enhance customer satisfaction efforts.
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Directed ticket holders to seats and facility locations.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Maintained professional demeanor to represent venue and create positive impression.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Handled crowd control to maintain order and prevent overcrowding.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Offered support when needed for the set-up and breakdown of various event-related materials, ensuring timely completion.
- Assisted patrons with seating by giving directions and lighting paths.
- Demonstrated adaptability by taking on additional responsibilities during high-volume events or in the absence of other team members.
- Aided in the resolution of customer complaints or concerns, demonstrating strong problem-solving skills and empathy toward guests'' experiences.
- Maintained clean and organized venue to create pleasant experience for guests.
- Contributed to positive team dynamics, working closely with coworkers to create a welcoming atmosphere for guests.
- Contributed positively to audience engagement through proactive interaction with attendees before shows started.
- Monitored events to identify potential problems and minimize disruptions.
- Upheld cleanliness standards throughout the venue by conducting routine inspections before, during, and after each event or performance.
- Participated actively in pre-show briefings so as always be informed about necessary details relevant to an upcoming show.
- Collaborated with other ushers to facilitate smooth transitions between performances and intermissions.
- Handled emergency situations calmly, following established protocols to ensure patron safety.
- Improved venue accessibility by offering assistance to patrons with disabilities or mobility challenges.
- Assisted in emergency situations, leading to safe evacuation of guests when necessary.
- Participated in training sessions to stay updated on venue policies and guest service standards.
- Assisted guests with special needs, providing accommodations to enhance their event experience.
- Maintained secure environment, ensuring safety protocols were followed during events.
- Improved crowd control with effective communication and coordination during high-attendance events.
- Facilitated communication between event attendees and management to address concerns promptly.
- Facilitated smooth entry and exit for guests, minimizing congestion and improving flow.
- Enhanced audience experience by guiding them efficiently to their seats.
- Supported special guests with personalized assistance, enhancing their event experience.
- Enhanced guest experience, delivering prompt and courteous service throughout events.
Housekeeping
HHS Christus Spohn
5950 Saratoga Blvd Corpus Christi, Tx 78414
03.2024 - 05.2024
- Developed effective schedules for housekeeping staff, optimizing workflow and minimizing overtime expenses.
- Maintained a clean, organized, and well-stocked living space through meticulous housekeeping practices.
- Conducted general housekeeping functions such as removing spills and organizing supplies.
- Coordinated with housekeeping staff to guarantee timely room availability for incoming guests.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Enhanced housekeeping efficiency by implementing updated cleaning procedures and equipment usage techniques.
- Collaborated with housekeeping staff to ensure timely room turnover and adherence to cleanliness standards.
- Maintained high guest satisfaction ratings by ensuring timely completion of all housekeeping tasks.
- Worked with housekeeping team to resolve issues or questions.
- Coordinated with housekeeping staff to ensure timely room turnovers for incoming guests.
- Completed inventory checks on housekeeping supplies regularly to avoid shortages or excess stock.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
- Assisted clients in maintaining a clean and comfortable living environment through light housekeeping tasks.
- Enhanced client satisfaction by providing exceptional housekeeping and organizational services.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Streamlined housekeeping operations for better productivity through effective scheduling and task allocation.
- Collaborated with housekeeping and maintenance teams for timely room turnover.
- Collaborated with housekeeping team to streamline processes and improve efficiency.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
- Streamlined housekeeping processes for increased efficiency and reduced labor costs.
- Assisted in maintaining facility cleanliness by completing routine housekeeping tasks during overnight shifts.
Cashier
Bath And Body Works
5488 S Padre Island Dr, Corpus Christi 78411
10.2023 - 01.2024
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Supported inventory management by monitoring stock levels and reporting shortages.
- Trained new staff on operational procedures and customer service standards.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Performed cash, card, and check transactions to complete customer purchases.
- Set up new sales displays each week with fresh merchandise.
- Maintained cleanliness and organization of front counter and dining area.
- Handled cash, credit, and gift card transactions accurately.
- Collaborated with team members to ensure timely service during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Addressed customer needs and made product recommendations to increase sales.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Increased sales of promotional items by informing customers about current offers.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Improved efficiency, organized checkout area for optimal workflow.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Moody High School
Corpus Christi, Tx06.2023
Skills
- Work ethic and integrity
- Patience and empathy
- Customer assistance
- Payment processing
- Cleaning and sanitizing
- Team collaboration
- Time management skills
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Honest and dependable
- Point-of-sale system
Timeline
Cashier
Charley's Cheesesteak and Wings
10.2025 - Current
Usher/Janitor
AMC Theatres
05.2024 - 12.2025
Housekeeping
HHS Christus Spohn
03.2024 - 05.2024
Cashier
Bath And Body Works
10.2023 - 01.2024
High School Diploma -
Moody High School