Siria Lopez
Bonita Springs,FL
Summary
Dynamic professional with a background in retail and customer service. Skilled in cash management and effective communication, contributing to team success and daily workflow enhancements. Eager to leverage these strengths for improved operations and customer experiences.
Overview
8
8
years of professional experience
2020
2020
years of post-secondary education
Work History
Budtender
Trulieve
Bonita Springs, FL
07.2023 - 12.2025
- Educated customers on various cannabis strains and their therapeutic benefits.
- Collaborated with team members to enhance store merchandising and product displays.
- Managed cash register operations, ensuring accurate sales transactions and cash handling.
- Complied with federal, state, and local laws regarding the sale of marijuana products.
Cashier/Paint Department Associate
Home Depot
Estero, FL
05.2022 - 07.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers in selecting paint products based on project needs and preferences.
- Received incoming shipments of paint, checked them against invoices, tagged items accordingly and moved them into designated storage areas.
Team Leader
Norman Love Confections
Estero, FL
03.2021 - 05.2022
- Monitored inventory levels and restocked shelves with new items as needed.
- Ensured that all store areas were clean, well-stocked, and organized at all times.
- Processed customer orders, answered inquiries, and provided information about product availability.
- Generated weekly reports on sales performance of individual stores across the region.
Barista/Deli Clerk/Stocker
Target
Estero, Florida
03.2020 - 03.2021
- Prepared a variety of beverages, including specialty coffee and seasonal drinks, ensuring quality and consistency.
- Collaborated with team members to maintain efficient service during peak hours, enhancing customer satisfaction.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Removed outdated products from shelves in accordance with company policy.
Team Leader
Jersey Mike's Subs
Bonita Springs, Florida
03.2018 - 08.2020
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Assigned work and monitored performance of project personnel.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained new employees to meet job requirements.
Education
Estero High School
Estero, FloridaSkills
- Customer relationship management
- Cash handling
- Effective communication
- Teamwork and collaboration
- Daily workflow improvement
- Performance monitoring
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Budtender
Trulieve
07.2023 - 12.2025
Cashier/Paint Department Associate
Home Depot
05.2022 - 07.2023
Team Leader
Norman Love Confections
03.2021 - 05.2022
Barista/Deli Clerk/Stocker
Target
03.2020 - 03.2021
Team Leader
Jersey Mike's Subs
03.2018 - 08.2020
Estero High School