Hannah Gerard
Summary
Dedicated employee with extensive product knowledge and effective communication skills. Proven ability to educate customers and enhance their shopping experience, ensuring informed choices and satisfaction.
Overview
7
7
years of professional experience
Work History
Budtender
Royal Treatment
Royal Oak, Michigan
07.2025 - 03.2026
- Assisted customers in selecting cannabis products based on preferences and needs.
- Answered customer inquiries regarding strains, edibles, and accessories effectively.
- Educated clients on product effects, usage methods, and legal regulations.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Maintained cleanliness and organization of the sales floor and product displays.
- Stocked shelves with new inventory while ensuring proper product rotation.
- Collaborated with team members to enhance customer service and store atmosphere.
Budtender
Blue Sky Cannabis
Belleville, Michigan
06.2022 - 07.2024
- Guided customers in selecting cannabis products tailored to preferences and needs, enhancing overall satisfaction.
- Educated clients on product effects, usage methods, and legal regulations.
- Answered customer inquiries regarding strains, edibles, and accessories effectively.
- Delivered comprehensive insights on marijuana strains and qualities, facilitating informed client choices.
- Executed accurate transactions with point-of-sale systems and cash handling procedures, ensuring efficient service.
- Maintained cleanliness and organization of the sales floor and product displays.
- Stocked shelves with new inventory while ensuring proper product rotation.
- Researched new products, strains and trends as well as important law changes regarding dispensaries.
- Performed daily opening and closing duties, including cleaning tasks.
Associate
Jimmy John's
Allen Park, Michigan
01.2021 - 06.2022
- Operated cash register and processed customer transactions efficiently.
- Assembled sandwiches to meet customer specifications, enhancing customer satisfaction.
- Maintained cleanliness and organization of restaurant to ensure a welcoming environment.
- Monitored inventory levels and replenished supplies to prevent shortages and support smooth operations.
- Ensured compliance with food safety regulations during food preparation.
Team Member
Michaels Craft Store
Livonia, Michigan
08.2019 - 11.2021
- Provided product knowledge and crafting tips to shoppers.
- Assisted customers in selecting craft supplies and materials.
- Operated cash register and processed transactions efficiently.
- Managed inventory levels and restocked shelves regularly.
- Organized merchandise displays to enhance store aesthetics and accessibility.
- Maintained a clean and organized work area throughout the shift.
Education
Bachelor of Arts - Theater Arts
Asheville-Buncombe Technical Community College
Asheville, NC05-2014
Skills
- Product knowledge
- Sales techniques
- Point-of-sale operation
- Cash handling
- Inventory management
- Customer relationship management
- Customer education
- Attention to detail
- Problem solving
- Effective communication
Timeline
Budtender
Royal Treatment
07.2025 - 03.2026
Budtender
Blue Sky Cannabis
06.2022 - 07.2024
Associate
Jimmy John's
01.2021 - 06.2022
Team Member
Michaels Craft Store
08.2019 - 11.2021
Bachelor of Arts - Theater Arts
Asheville-Buncombe Technical Community College