Sirivathsan Atputharaja
Summary
Our KeyBank team excels in delivering client-centric financial solutions, thanks to the business communications acumen I developed at the University at Buffalo. Skills like advertising and effective communication, honed during my studies, are crucial for fostering client relationships and loyalty. They have been instrumental in providing services that resonate with our clients' financial aspirations.
In tandem with my role at KeyBank, my entrepreneurial spirit thrives through strategic sales and negotiation as a Sneaker Reseller at StockX. This dual exposure equips me with a versatile skill set, blending academic insights with real-world sales acumen, to contribute meaningfully to KeyBank's objectives and enhance the financial well-being of our diverse clientele.
Overview
7
7
years of professional experience
Work History
Hire Ahead Banker
KeyBank
08.2024 - Current
- Provided tailored financial advice to improve customer satisfaction and meet banking needs.
- Processed account applications and ensured compliance with banking regulations.
- Assisted customers with loan inquiries, enhancing understanding of financial products.
- Improved customer retention by offering personalized banking solutions.
- Reviewed financial documents to verify accuracy and minimize risks.
Back Office / HR Associate / Payroll Auditor
Catalyst Fitness
02.2023 - 08.2024
- Coordinated employee onboarding processes to facilitate seamless integration into company culture.
- Managed recruitment efforts for enhancing team diversity and skills.
- Enhanced employee satisfaction by addressing workplace concerns promptly.
- Conducted training sessions with new hires, improving understanding of company policies.
- Streamlined payroll operations, ensuring timely and accurate salary disbursements.
Sales Lead
Catalyst Fitness
02.2022 - 01.2023
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Assistant Manager of Operations
LA Fitness Sports Club
07.2020 - 02.2022
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
Sales Lead
LA Fitness Sports Club
07.2020 - 02.2022
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Dietary Aide
Beechwood Continuing Care
05.2019 - 07.2020
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Dietary Aide
Canterbury Woods
07.2018 - 06.2020
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Education
Bachelor of Arts - Communication
University At Buffalo
Buffalo, NY08-2023
Skills
- Risk assessment
- Data analysis
- Customer engagement
- Interpersonal skills
Timeline
Hire Ahead Banker
KeyBank
08.2024 - Current
Back Office / HR Associate / Payroll Auditor
Catalyst Fitness
02.2023 - 08.2024
Sales Lead
Catalyst Fitness
02.2022 - 01.2023
Assistant Manager of Operations
LA Fitness Sports Club
07.2020 - 02.2022
Sales Lead
LA Fitness Sports Club
07.2020 - 02.2022
Dietary Aide
Beechwood Continuing Care
05.2019 - 07.2020
Dietary Aide
Canterbury Woods
07.2018 - 06.2020
Bachelor of Arts - Communication
University At Buffalo
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