Justine Rives
Maricopa,AZ
Summary
Fast learner that is willing to work with others in a team environment or as an individual.
Overview
8
8
years of professional experience
Work History
Claim Associate - EXPRESS
State Farm Insurance Inc
Tempe, AZ
10.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assist customers in a call center based work environment.
Store Manager
Pawn 1st
Surprise, AZ
05.2022 - 10.2022
- Worked effectively in fast-paced environments.
- Maintained and Organized an individual shop.
- Facilitated up to 7 employees on a daily basis.
- Managed and hired and assisted with onboarding employees for store and other stores within area.
- Obtained firearm handling & training.
- Obtained clearance to sell and obtain firearms in both an online and in-person transaction.
- Pegasus (Federal online use of background checks before release of firearm (4473).
Assistant Store Manager
First Cash Financial
San Antonio, TX
07.2016 - 05.2022
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Assisted or handled an individual remote store.
- Assisted in onboarding and training of new employees.
- Worked flexible hours across night, weekend and holiday shifts.
- Assisted in firearm training with employees outside & within district region.
- Obtained clearance to use Pegasus (4473 online form for ATF)
- Assisted customers on a daily basis based on customer needs.
Customer Service Representative
Atento
San Antonio, TX
07.2021 - 09.2021
- Ability to work in an email based call center environment
- Assist customers questions and answer in a professional manner.
- Provide assistance with account recovery for Gamestop.
- Assist customers with acquiring misplaced codes any online gaming platform purchased by Gamestop.
Airman E-2
United States Air Force, USAF
JBSA Lackland, TX
10.2015 - 05.2016
Education
No Degree - Computer Science And Programming
Fayetteville Technical Community College
Fayetteville, NC06.2017
High School Diploma -
Overhills High School
06.2014
Skills
- Teamwork Abilities
- Customer Service
- Problem Solving
- Claims Processing
- Data Entry
- Typing
Timeline
Claim Associate - EXPRESS
State Farm Insurance Inc
10.2023 - Current
Store Manager
Pawn 1st
05.2022 - 10.2022
Customer Service Representative
Atento
07.2021 - 09.2021
Assistant Store Manager
First Cash Financial
07.2016 - 05.2022
Airman E-2
United States Air Force, USAF
10.2015 - 05.2016
No Degree - Computer Science And Programming
Fayetteville Technical Community College
High School Diploma -
Overhills High School