Sirjarrette George
Atlanta,GA
Summary
Experienced Implementation Manager known for boosting client satisfaction by 20% through hands-on project management and seamless hardware and software rollouts. Skilled in data migration and fostering team collaboration, with a strong track record of driving projects to successful completion while improving efficiency and maintaining high-quality standards.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Implementation Manager
Par Excellence
07.2023 - Current
- Successfully led the installation of PAR Excellence products across multiple healthcare facilities, ensuring 100% operational efficiency and zero downtime post-implementation.
- Developed and executed comprehensive project plans for over 15 complex client implementations, consistently meeting all milestones on time and under budget, leading to a 20% increase in client satisfaction.
- Successfully transitioned customers to the support team post go-live, ensuring a smooth handover and continued customer satisfaction.
- Developed and executed post go-live communication strategies, driving citizen engagement and maximizing the impact of newly implemented systems.
Multi-Store Manager
Sunglass Hut - Luxottica
02.2018 - 07.2023
- Oversee the planning and execution of new store openings, refurbishments, and system implementations across multiple locations. Develop detailed project plans, manage budgets, and coordinate resources to ensure successful delivery within set timelines and financial parameters.
- Led the integration and deployment of store management systems, including point-of-sale (POS), inventory management, and CRM systems, across 10+ locations. Ensured new technologies were effectively implemented and optimized, resulting in a 25% increase in operational efficiency and a 15% improvement in customer satisfaction ratings.
- Develop and implement comprehensive training programs for store managers and staff on new systems, processes, and technologies. Provide ongoing support and resources to ensure staff proficiency and effective use of new systems.
- Increased overall store performance by implementing effective sales strategies and staff training programs.
District Sales Manager
Sprint
01.2015 - 02.2018
- Spearhead the end-to-end implementation of new technologies and systems across multiple locations, ensuring seamless integration with existing infrastructure. Manage timelines, resources, and stakeholder communications to achieve project milestones.
- Streamlined implementation procedures by developing a standardized toolkit and checklist, reducing deployment time by 20% and minimizing errors.
- Led the successful deployment of a new network infrastructure across 50+ retail locations, resulting in a 30% improvement in system performance and reliability.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
Project Manager (Media Creative Team)
Refiner's Fire Church Of Deliverance
01.2010 - 01.2015
- Successfully managed over 10 church projects simultaneously, prioritizing tasks based on urgency, resource availability, and alignment with the church's mission, resulting in a 30% increase in project completion rate.
- Planned, designed, and scheduled phases for large-scale church initiatives, including a new community center and youth program, completing both projects under budget and ahead of schedule.
- Consistently met project deadlines without compromising quality or safety, leading to zero safety incidents and a 15% reduction in project costs through efficient resource management.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Education
Associate of Arts -
Ivy Tech Community College of Indiana
Indianapolis, IN05.2012
High School Diploma -
John Adams High School
South Bend, IN05.2008
Skills
- Data Migration
- Requirements Gathering
- Business Analysis
- Project Management
- Salesforce Implementation
- Software Implementation
- Gong
- Task Prioritization
- Project lifecycle management
- Incident Management
Certification
- Technology Sales CourseCareers 2023
Timeline
Implementation Manager
Par Excellence
07.2023 - Current
Multi-Store Manager
Sunglass Hut - Luxottica
02.2018 - 07.2023
District Sales Manager
Sprint
01.2015 - 02.2018
Project Manager (Media Creative Team)
Refiner's Fire Church Of Deliverance
01.2010 - 01.2015
Associate of Arts -
Ivy Tech Community College of Indiana
High School Diploma -
John Adams High School
Similar Profiles
PORTIA FANTIPORTIA FANTI
Account Manager at Par-Excellence-Travel AngencyAccount Manager at Par-Excellence-Travel Angency
Zachary AndradeZachary Andrade
Implementation Specialist Lead at PAR Excellence SystemsImplementation Specialist Lead at PAR Excellence Systems
David Banuelos Jr.David Banuelos Jr.
Infrastructure Technician at PAR / PAR Western Line ContractorsInfrastructure Technician at PAR / PAR Western Line Contractors