Sirley Mercado
Tresidio Homes
Nampa,Idaho
2
Languages
12
years of professional experience
Detail-oriented individual experienced in managing scheduling and production flow for residential construction projects. Strong communicator who coordinates across teams to keep projects organized, on schedule, and moving efficiently while maintaining quality and consistency. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Production Coordinator
4 Months- Managed procurement processes, negotiating with vendors to secure materials for production needs.
- Coordinated project schedules and timelines to ensure timely completion of home construction phases.
- Implemented workflow improvements that enhanced communication between subcontractors and internal teams.
- Developed training materials and conducted sessions for new staff on operational procedures and safety protocols.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Oversaw quality control procedures throughout the production process to ensure consistent product outputs.
Human Resources Payroll Manager
1 Year- Streamlined payroll processing for over 100 employees, enhancing accuracy and timeliness of payroll delivery.
- Implemented an effective time tracking system that reduced instances of unapproved overtime work while maintaining accurate records of hours worked per employee.
- Maintained compliance with federal, state, and local regulations by staying up-to-date on tax laws and other relevant legislation.
- Managed relationships with third-party vendors such as tax authorities, benefit providers, and payroll software companies to ensure seamless operations and accurate reporting.
- Managed relationships with third-party vendors, ensuring compliance and efficiency in operations and reporting.
- Provided excellent customer service through prompt resolution of inquiries from employees related to their pay, benefits, and deductions.
- Trained new hires in the use of payroll software and company policies related to timekeeping, overtime pay, and leave requests.
- Developed onboarding processes for new hires, improving integration and productivity through structured training and support.
Accounts Payable Assistant
4 Years 4 Months- Assisted with month-end closing activities, preparing journal entries, reconciling accounts, and generating financial reports to support accurate financial reporting.
- Reconciled vendor statements on a regular basis to ensure timely payments.
- Reconciled vendor statements regularly, ensuring timely payments and maintaining strong vendor relationships.
- Maintained accurate records of financial transactions, including purchase orders, invoices and payments.
- Reviewed employee expense reports for compliance with company policies.
- Reviewed employee expense reports for compliance with company policies and procedures prior to processing reimbursement requests.
- Coordinated with vendors to resolve discrepancies and ensure accurate billing information.
- Performed general office duties, such as filing, answering telephones, and handling routine correspondence.
- Coordinated with vendors to resolve discrepancies, ensuring accurate billing information and preventing payment delays.
Assistant Project Manager
2 Years 9 Months- Resolved project issues and conflicts between project teams in a timely manner.
- Helped with assigned sections to drive and maintain overall project budget.
- Managed database of project documents, ensuring accessibility of change requests and contracts.
- Supported project team by coordinating administrative tasks throughout all phases of project life cycle.
- Prepared weekly status updates for senior management regarding progress on assigned projects.
- Visited job sites to perform work inspections, check progress, and resolve project and contract issues.
- Produced and distributed project documents.
- Maintained a database of relevant documents related to the project including change requests and contracts.
- Maintained accurate records to support contract closeouts including documentation of final payments and deliverables.
- Created and distributed essential project documents to facilitate communication and project tracking.
- Managed subcontractor, general contractor and project billing close-outs.
- Provided administrative and project support to project managers and other team members.
Personal Banker
1 Year 1 Month- Identified customer needs by actively listening and asking questions to determine appropriate product offerings.
- Identified cross-selling opportunities and recommended banking products and services to customers.
- Developed relationships with customers through timely follow-up, sound advice, and quality service.
- Identified cross-selling opportunities and recommended tailored banking products and services to enhance customer satisfaction.
- Educated customers on effective use of banking products and financial solutions to improve their financial literacy.
- Processed deposits, withdrawals, transfers, payments, check cashing and other transactions accurately and efficiently.
- Analyzed client's financial needs to suggest appropriate services.
- Analyzed clients' financial needs to suggest customized services that align with their goals.
- Cultivated strong working relationships with team members to ensure successful operations.
Lead Teller
2 Years- Provided exceptional customer service to customers, ensuring a positive banking experience.
- Supervised and trained teller staff on operational procedures and policies.
- Monitored teller staff performance, ensuring consistent delivery of high-quality customer service.
- Identified opportunities for cross-selling products and services to enhance customer relationships.
- Identified and promoted cross-selling opportunities for products and services to strengthen customer relationships.
- Mentored tellers through example, demonstrating effective communication, transaction handling, and problem resolution.
- Assisted with new account openings, loan applications, deposits, withdrawals, and transfers.
- Actively participated in weekly meetings with senior management team members to discuss branch performance metrics.
Education
High School
Skills
Payroll processing
Employee timekeeping
Benefits administration
HR compliance
New hire onboarding
Vendor invoice processing
Account reconciliation
Quickbooks
Payroll reporting
Office administration
LANGUAGES
Spanish
Bilingual
Timeline
Production Coordinator
Tresidio Homes
04.2026 - CurrentRead More
Human Resources Payroll Manager
Signature Roofing
03.2025 - 03.2026Read More
Accounts Payable Assistant
Signature Roofing
11.2020 - 03.2025Read More
Assistant Project Manager
Signature Roofing
02.2018 - 11.2020Read More
Personal Banker
DL Evans Bank
01.2017 - 02.2018Read More
Lead Teller
Bank of the Cascades
01.2015 - 01.2017Read More
Caldwell High School
High School
Read More