Sirre Reed
Lakeport,CA
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of work ethics and training in various backgrounds. Motivated to learn, grow, and excel in Operations Technician. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Counter Sales / Parts Acquisition Associate
Napa Auto Parts/Lake Parts Inc.
Kelseyville, CA
06.2023 - Current
- Responsible for customer service and retail sales
- Selling parts via phone or in person and taking inventory of stock in storage and on shelves
- Parts acquisition for customers and automotive shops via TAMS computer system or 3rd party purchase.
- Managed customer relations through communication and helpful interactions
- Greet customers and offered assistance for increased customer satisfaction
Certified Funeral Arrangement Counselor/Removal Technician
Chapel Of the Lakes
Lakeport, CA
05.2021 - 06.2023
- Handled logistics of funeral arrangements
- Planning and allocating resources for funeral homes and crematory
- Hand public relations
- Perform various tasks to arrange and direct funeral services, such as coordinating transportation of decedent to the mortuary
- Meet with family or other authorized persons to arrange details, aiding with the selection of officials for religious rites, and creating, organizing, and providing memorial goods
- Perform last rites, or remembrance services as needed
- Handle internal logistics of funeral home operations, including but not limited to, creating, obtaining medical records, and filing death certificates with local and state health departments
- Obtaining and processing payments for services
- Working with various agencies to complete arrangements for families and their loved ones
- Ensure all State and Corporate documentation is completed and accurate (First Call, Chain of Custody, Personal Property, Personal Information, Death Certificate, Permits, Etc.)
Locations Manager / Funeral Counselor Manager / Crematory
Jones Mortuary / Jones And Lewis Clear Lake Memorial Chapel
Lakeport , CA
07.2013 - 10.2021
- Oversee day-to-day operations of running a funeral home and staff
- Handle daily logistics of funeral arrangements
- Planning and allocating resources of funeral homes and crematory
- Managing staff and schedules
- Handling marketing and public relations
- First contact for family and their deceased loved one
- Pick up and transport deceased to mortuary
- Meet with families of decedents to discuss funeral arrangements and requests
- Explains pricing and product information for caskets and flowers to family and/or friends
- Orders caskets, flowers, and other necessities for funeral and memorial services
- Ensures that set-up for memorial service, wake, and funeral adheres to families' wishes
- Maintain cleanliness and organization of funeral home
- Ensure all State and Corporate logs and documentation are completed and accurate (First Call, Chain of Custody, Personal Property, Personal Information, Death Certificate, Permits, Etc.)
- Maintained accurate record keeping of daily cremations, burial permits, work orders, cremation identification cards/tags for caskets and deceased, and crematory release checklist forms
- Assisted and conducted cleaning and maintaining of crematory, maintaining crematory machinery, and replacing machinery parts on cremation units as needed
- Maintained inventory levels for urns, keepsakes, jewelry, and crematory parts
- Prepared accounting reports
- Maintained Cremation count and Crematory usage
- Prepared and transported cremated remains
- Transferred urns to other locations in company vehicle
- Directed Funeral Services at inside or outside locations, graveside services, and witnessed placement or cremated remains to satisfaction of families while maintaining legal requirements
- Comply with all State, federal, and corporate safety and legal regulations.
Sales Manager/Lead Installation Tech/ISP Support
Nor-Cal Telecom
Kelseyville, CA
06.2004 - 05.2010
- Managed Satellite/Internet Communications side of Nor-Cal Telecom Inc
- Consulting, placing, and closing of Sales for HughesNet Systems, Dish Net TV, and other various services
- Primary interface for installation of customer's various service requests
- Installed/maintained/troubleshoot HughesNet Satellite Broadband Internet systems HN6000, HN7000, and HN9000 as well as company's own Wi-Fi Broadband Service Air Link and installed/maintained/repaired Air Link services.
- Resolved customer issues quickly to boost client satisfaction.
349th Air Mobility Mortuary Affairs Squadron
United States Air Force
Travis AFB, CA
01.1996 - 07.2001
- Determined and recorded recovery locations on maps, overlays, and sketches
- Assisted in preparation, preservation, and shipment of remains
- Assisted in identification of soldiers killed in action using DNA analysis, fingerprints, and dental records
- Evacuated any deceased soldiers' personal effects.
30th Space Command Outside Cable Plant Maintenance and Operations
United States Air Force
Vandenberg Air Force Base, WV
03.1994 - 06.1996
- Inspected and tested machinery and equipment to diagnose malfunctions.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Performed preventive maintenance and repairs on various types of equipment.
- Rewired and replaced faulty electrical components in equipment.
- Installing, testing, troubleshooting, and repairing cable and fiber networks
- Installing new services and equipment, such as drop wires, station protectors, and network interface devices
- Maintaining and repairing existing services and equipment
- Identifying location of defective cable using various test equipment
- Installing, pulling, and testing fiber optic, copper, and coaxial cabling
- Terminating, splicing, testing, maintaining, and repairing fiber optic, copper, and coaxial cabling
- Placing, rearranging, and removing outside plant, including aerial, underground, submarine, buried, block, and house cables, poles, and associated hardware
Education
Technical Certifications - Computer Networking and Telecommunications
Various Technical Training
Associate of Arts - Telecommunications/Mortuary Affairs
Community College of The Air Force
High School Diploma -
Kelseyville High School
Kelseyville, CA06.1993
Skills
- Strong Mechanical Aptitude
- Familiar with State and Federal Laws
- Strong Understanding of Chemistry, Physics, Electricity, and Mathematics
- Knowledgeable of Plant Operations, Processing, and Documentation Procedures
- Software Proficiency (EDRS, Microsoft 365, Basecamp3, Adobe Acrobat, Google Docs)
- Proficient Information Documentation
- Detailed Records Keeping and Reporting
- Multitasking Capable
- Knowledgeable of Investigation Support
- Processing and Documentation Procedures
- Information Documentation
- Detailed Records and Reporting
Timeline
Counter Sales / Parts Acquisition Associate
Napa Auto Parts/Lake Parts Inc.
06.2023 - Current
Certified Funeral Arrangement Counselor/Removal Technician
Chapel Of the Lakes
05.2021 - 06.2023
Locations Manager / Funeral Counselor Manager / Crematory
Jones Mortuary / Jones And Lewis Clear Lake Memorial Chapel
07.2013 - 10.2021
Sales Manager/Lead Installation Tech/ISP Support
Nor-Cal Telecom
06.2004 - 05.2010
349th Air Mobility Mortuary Affairs Squadron
United States Air Force
01.1996 - 07.2001
30th Space Command Outside Cable Plant Maintenance and Operations
United States Air Force
03.1994 - 06.1996
Technical Certifications - Computer Networking and Telecommunications
Various Technical Training
Associate of Arts - Telecommunications/Mortuary Affairs
Community College of The Air Force
High School Diploma -
Kelseyville High School
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