Summary
Overview
Work History
Skills
Education
Certification
Community Programs
Timeline
Generic

SIRRI MAFOR

Upper Marlboro,MD

Summary

Experienced and compassionate Support Worker skill in providing personalize care and support to individuals within the community. Proven ability to foster positive relationships, advocate for clients' rights, and coordinate services for holistic support. Proficient in developing and implementing tailored care plans to meet individual needs and goals. Strong communicator with a commitment to promoting independence, enhancing quality of life, and fostering inclusivity. Prepared to deliver effective case management and client advocacy, with a deep understanding of relevant services and professionals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Community Support Worker

Healthy Place Inc
01.2021 - Current
  • Assist clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Provide personalized support and assistance to individuals within the community, including those with disabilities, mental health issues, and other challenges.
  • Organize recreational activities that fostered positive social interactions and improved overall client satisfaction.
  • Develop and implement individualized care plans to meet the unique needs and goals of each client.
  • Advocate for clients' rights and access to community resources and services, including healthcare, housing, and social support programs.
  • Collaborate with interdisciplinary teams, including social workers, healthcare providers, and family members, to coordinate care and ensure holistic support for clients.
  • Conduct assessments and evaluations to monitor clients' progress and adjust support plans as needed.
  • Offer emotional support, companionship, and encouragement to clients to promote their well-being and independence.

Premium Select Home Care Service Health Aide

Premium Select Home Care Service
06.2015 - 12.2020
  • Aided with personal services such as medication and bath
  • Provided emotional support and companionship to clients, engaging in conversation, and participating in activities to reduce feelings of isolation and loneliness
  • Communicated with clients family members and healthcare team to provide updates on clients well-being and progress
  • Accompany Clients to doctor appointments
  • Regularly holding conversations to keep client engaged and prevent them from overthinking
  • Followed care plan and reported completed work each day
  • Always respected clients privacy and dignity, maintaining compassionate and empathetic approach to care.
  • Recorded patient information in patient journals and notified nursing supervisors of changing or unusual conditions.

Express, Inc Sales Associate

Express, Inc
02.2013 - 05.2015
  • Assisted customers with product selection on average 100 customers per day
  • Provided exceptional cashier service with very minimal cash registry discrepancies
  • Maintained management of store cleanliness and store display appearance
  • Investigated and resolved 90% of all customer complaints successfully.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Skills

  • Excellent communication and interpersonal skills
  • Ability to work effectively in team as well as independently
  • Data Entry and Reporting
  • Knowledge of community resources and support services,
  • Proficient in developing and implementing care plans
  • Attention to detail and ability to multitask effectively
  • Progress Evaluations
  • Family engagement

Education

  • Anne Arundel Community College - Associate in Computer Science
  • DeVry University – B.S Technical Management

Certification

  • Home Health Aide, March
  • CPR and First Aid



Core Competences


  • MS Word, MS Excel, Power Point, SDLC, Community
    Outreach, Management and coordination

Community Programs

  • Community Refugee Relief Initiative/ Dynamic Alliance USA (Outreach to the Displaced 2020- Present)
  • Dynamic Alliance USA 2020-Present
  • Faith Formation – CCD (2018 - Present)
  • Companion Care Giver


Timeline

Community Support Worker

Healthy Place Inc
01.2021 - Current

Premium Select Home Care Service Health Aide

Premium Select Home Care Service
06.2015 - 12.2020

Express, Inc Sales Associate

Express, Inc
02.2013 - 05.2015

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SIRRI MAFOR