Sisira A Senanayake
UBER
Los Angeles,CA
1
Language
34
years of professional experience
Detail-oriented professional with extensive experience in credit management and front office operations. Proven ability to streamline processes, enhance customer service, and foster teamwork to improve operational efficiency.
Work History
Rideshare Driver
11 Years 6 Months- Navigated complex city routes to optimize passenger pickup and drop-off efficiency.
- Provided exceptional customer service, ensuring a comfortable and safe ride experience for all passengers.
- Maintained vehicle cleanliness and functionality, adhering to safety regulations and company standards.
- Managed time effectively to meet passenger demand during peak hours, enhancing overall operational flow.
Assistant Credit Manager
4 Years 5 Months- Managed credit application processes, ensuring compliance with hotel policies and regulations.
- Assisted in evaluating creditworthiness of potential clients, enhancing decision-making accuracy.
- Coordinated communication between departments to streamline credit approval workflows.
- Developed training materials for new staff on credit management procedures and tools.
Front Office Cashier
2 Years 4 Months- Trained new staff on front office procedures, fostering a collaborative work environment.
- Implemented improvements in front desk workflows, enhancing operational efficiency and reducing wait times.
- Resolved guest complaints promptly, driving positive experiences and repeat business for the hotel.
- Maintained up-to-date knowledge of hotel services and local attractions to assist guests effectively.
Front Office Cashier
2 Years 1 Month- Processed guest check-ins and check-outs efficiently, ensuring smooth operations at front desk.
- Managed cash handling procedures, maintaining accuracy in daily financial transactions.
- Assisted guests with inquiries, providing exceptional customer service to enhance satisfaction.
- Coordinated room reservations and billing using hotel management software for streamlined operations.
Education
High School Diploma
Skills
Passenger transportation
Languages
English
Timeline
Rideshare Driver
UBER
02.2015 - CurrentRead More
Assistant Credit Manager
Le Meridian Hotel
02.1997 - 07.2001Read More
Front Office Cashier
Al Jubail Holiday Inn
08.1994 - 12.1996Read More
Front Office Cashier
Sofitel Hotel
06.1992 - 07.1994Read More
Nalanda Collage
High School Diploma
Read More