Summary
Overview
Work History
Education
Skills
Languages
Certification
CLINICAL & MEDICAL EXPERIENCE
References
Timeline
Generic

Sissi Alonso

Miami,FL

Summary

Dedicated with a passion for delivering quality healthcare. Recognized for collaborating well with doctors to maintain top-notch healthcare practices. Offering caring and a patient-centric focus management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Case Manager Specialist

Las Madrinas
Miami, Florida
01.2024 - 08.2024
  • Conducted home visits to assess living conditions and support needs.
  • Advocated on behalf of clients to secure necessary services and support.
  • Negotiated with insurance companies and other payers to secure coverage for client services.

Licensed Health Insurance Agent

Las Madrinas
Miami, FL
01.2020 - 01.2024
  • Provided detailed explanation of policy terms, conditions, and benefits to clients.
  • Developed and implemented insurance plans for customers based on their individual needs.

Front Desk Receptionist

Community Medical Group
Miami
11.2017 - 11.2019
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Performed data entry into computer systems to maintain accurate records of customer information.

Education

Associate of Science - Nursing

Compu-Med Vocational Careers - Miami
Miami, FL
01-2025

Lawyer

University Camilo Cienfuegos
Cuba
01-2011

Skills

  • HIPAA knowledge
  • Insurance knowledge
  • Effective Communication
  • Problem-solving aptitude
  • Organizational Skills
  • Task Prioritization
  • Teamwork and Collaboration
  • FLUENT IN Spanish and English

Languages

English
Professional
Spanish
Professional

Certification

  • health insurance license.
  • Case Manager certification.
  • Bachelor's degree in law.

CLINICAL & MEDICAL EXPERIENCE

  • Fundamentals of nursing - Victoria Nursing & Rehabilitation center 130 hours
  • Medical/Surgical - Coral Gables Hospital 187 hours
  • Mental Health - Coral Reef Medical Center 048 hours
  • Pediatrics/OBGYN - Dr Rodriguez Office 140 hours
  • Leadership- Vitas Inpatient Hospices Unit 132 hours

References

References available upon request.

Timeline

Case Manager Specialist

Las Madrinas
01.2024 - 08.2024

Licensed Health Insurance Agent

Las Madrinas
01.2020 - 01.2024

Front Desk Receptionist

Community Medical Group
11.2017 - 11.2019

Associate of Science - Nursing

Compu-Med Vocational Careers - Miami

Lawyer

University Camilo Cienfuegos

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Sissi Alonso