Steven Sweet

• Enhanced patient care by providing clinical support to healthcare professionals, ensuring efficient and effective treatment.
• Assisted in the development of clinical protocols for improved patient outcomes and satisfaction.
• Streamlined internal processes for better coordination between medical staff and patients, leading to increased quality of care.
• Implemented innovative solutions to complex medical cases, resulting in successful treatment plans and positive patient experiences.
• Assessing clients’ physical and mental wellness, needs, preferences and abilities and using these to develop tailored care plans
• Working with clients, family and friend support networks and health care professionals to put care plans in place
• Listening to clients’ concerns and providing counseling or intervention as required

• Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
• Managed a staff of over 250.
• Was responsible for a census of 180.
• Investigated deficiencies and problems within the company's infrastructure.
• Recommended changes to drive improvements and streamline tasks.
• Managed processes and safety standards in order to meet regulatory requirements.
• Oversaw staff development and training.
• Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.

· Improved operational efficiency by streamlining processes and implementing time-saving strategies.

· Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.

· Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.

· Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.

· Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.

• Was responsible for ensuring housing was consistently FARR certified
• Was responsible for ensuring 3rd party services were thoroughly vetted, interviewed, and hired for any work to be done around the residences