Summary
Overview
Work History
Education
Skills
Writing, Baking, Creative Activities
Timeline
Generic
Sita Gautam

Sita Gautam

Round Rock,TX

Summary

Proven leader and skilled nail technician with a track record of enhancing customer satisfaction at Spark and Shine Nails. Excelled in team management and nail art techniques, boosting client loyalty through exceptional service. Demonstrated prowess in cash handling and fostering a collaborative team environment, ensuring operational excellence and a positive workplace culture.

Overview

6
6
years of professional experience

Work History

Nail Technician

Spark and Shine Nails
05.2019 - 02.2022
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.

Team Leader

KKFC Maitidevi
04.2016 - 04.2019
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

Bachelor of Science - Environmental Science

Durga Higher Secondary School
Jhapa, Nepal
02.2016

Skills

  • Customer Service
  • Nail Extensions
  • Time Management
  • Nail art techniques
  • Team Leadership
  • Cash Handling
  • Punctual and Reliable
  • Positive Attitude
  • Team Management
  • Knife Skills
  • Food presentation

Writing, Baking, Creative Activities

Hello! I'm an avid writer who enjoys exploring a variety of genres, from analytical essays to creative fiction. Writing is my way of expressing ideas and exploring different perspectives, especially when it comes to gender studies and social policies.

In addition to writing, I find joy in baking. Whether it's experimenting with new recipes or perfecting a classic, baking allows me to be creative in a different way. I love the process of transforming simple ingredients into something delicious and sharing it with others.

My creative pursuits don't stop there. I enjoy engaging in other activities like graphic design and video editing, particularly for academic projects and social media content. I find these activities to be a great outlet for my creativity, and they complement my academic work well.

Overall, these creative activities provide a balance in my life, allowing me to blend analytical thinking with hands-on creativity.

Timeline

Nail Technician

Spark and Shine Nails
05.2019 - 02.2022

Team Leader

KKFC Maitidevi
04.2016 - 04.2019

Bachelor of Science - Environmental Science

Durga Higher Secondary School

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Sita Gautam