Siti Muzaenah
SAVANNAH,GA
Summary
Reliable customer service professional with retail and childcare experience, known for punctuality, strong time management, and friendly support. Skilled in cash handling, teamwork, and keeping daily operations organized.
Overview
28
28
years of professional experience
Work History
Retail Cashier
Ace Hardware
Savannah, GA
06.2022 - Current
- Processed cash, credit, and mobile payments accurately at point of sale.
- Resolved customer questions, returns, and exchanges with efficient service.
- Maintained clean checkout area and stocked impulse merchandise near registers.
- Assisted with front-end opening and closing procedures and store readiness.
- Trained new cashiers on register operation, receipt handling, and service standards.
- Coordinated with sales floor team to reduce checkout delays and improve flow.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Trained new employees on company policies, register operations, and effective communication techniques with customers.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
Private Nanny
Families With Children
Hong Kong
01.1999 - 06.2020
- Coordinated school drop-offs, pickups, and extracurricular schedules with punctual, reliable planning.
- Managed daily childcare routines, ensuring consistent meals, naps, hygiene, and age-appropriate activities.
- Prepared nutritious meals and snacks aligned with children's dietary needs and family preferences.
- Maintained safe, organized household spaces through toy rotation, laundry care, and room tidiness.
Education
High School Diploma -
Pati High School
Pati, Java, IndonesiaNo Degree -
Nursing School
Pati, Java, IndonesiaSkills
- Customer service
- Adaptable scheduling
- Reliability and punctuality
- Problem-solving
- Point of sale operations
- Teamwork and collaboration
- Flexible schedule
Timeline
Retail Cashier
Ace Hardware
06.2022 - Current
Private Nanny
Families With Children
01.1999 - 06.2020
High School Diploma -
Pati High School
No Degree -
Nursing School