Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Situla Ostberg

Kihei,USA

Summary

Dynamic professional with a rich background in customer service and sales, notably at Enchantress. Excelled in creating efficient seating systems and enhancing guest satisfaction, leveraging exceptional people skills and sales training. Proven ability to adapt to diverse groups and manage multiple tasks effectively, ensuring top-notch customer experiences in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Care Giver

Arnold Garzino
Kihei, HI
01.2025 - 01.2025
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Consulted with client care team to continually update care plans.

Restaurant Hostess

Ruths Chris Restaurant
Kihei, HI
07.2023 - 07.2024
  • Assisted with setting up banquet rooms for special events.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Accommodated guests with children and special needs to promote comfortable dining experience.

ART SALES ASSOCIATE

Enchantress
Kihei, USA
11.2021 - 11.2022
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Met merchandising standards by keeping store stocked and products faced
  • Encouraged customers to make additional purchases and suggested relevant items
  • Besides art, I excelled in clothing and jewelry sales.

LEAD HOSTESS

Longhis
Kihei, USA
08.2019 - 11.2021
  • Provided support to wait staff throughout meal services, including running food as needed
  • Conducted weekly inventory checks of supplies such as linens, silverware, plates., ensuring they were stocked appropriately
  • Ensured compliance with health department regulations by monitoring cleanliness of dining area at all times

HOSTESS

Cheeseburger Grill and Tap
Kihei, USA
01.2017 - 08.2019
  • Monitored restaurant activity to determine seating and dining flow
  • Engaged with guests to maximize satisfaction with food and service
  • Escorted guests to proper tables or offered open seating options in bar and patio areas
  • Supported servers and bussers through high-volume shifts with food running and table clearing

LEAD HOSTESS

Pita Paradise
Kihei, USA
03.2014 - 06.2017
  • Provided guidance and direction to hostess team members regarding job responsibilities and expectations
  • Developed an efficient seating system to ensure guests were seated quickly and efficiently
  • Efficiently managed reservations using POS systems, ensuring accuracy of guest information
  • Utilized excellent customer service skills to welcome patrons into the restaurant and address their needs promptly

Education

HIGH SCHOOL DIPLOMA -

North Valley High
Oregon
05.1994

COMMUNICATIONS IN HOSPITALITY MANAGEMENT -

MCC
Kahului, HI

Skills

  • Time Management
  • Adapt to Diverse Groups
  • Sales Training
  • Dispute Mediation
  • Customer Service
  • Multitasking Strengths
  • Verbal Communication
  • Excellent People Skills

References

Bootzie Alexander, Owner Of Enchantress, My Former Boss, (808) 298-9030, Info@enchantressgallery.com

Timeline

Care Giver

Arnold Garzino
01.2025 - 01.2025

Restaurant Hostess

Ruths Chris Restaurant
07.2023 - 07.2024

ART SALES ASSOCIATE

Enchantress
11.2021 - 11.2022

LEAD HOSTESS

Longhis
08.2019 - 11.2021

HOSTESS

Cheeseburger Grill and Tap
01.2017 - 08.2019

LEAD HOSTESS

Pita Paradise
03.2014 - 06.2017

HIGH SCHOOL DIPLOMA -

North Valley High

COMMUNICATIONS IN HOSPITALITY MANAGEMENT -

MCC

Similar Profiles

CREATE PROFILE
Situla Ostberg