Siu Iosua
Idaho Falls,ID
Summary
Dynamic delivery professional with a proven track record at Aarons Furniture Store, excelling in customer service and efficient route management. Recognized for enhancing customer satisfaction through timely deliveries and maintaining a clean driving record. Strong problem-solving skills and a positive attitude contribute to successful team collaboration and operational excellence.
Overview
14
14
years of professional experience
Work History
Delivery Driver
Aarons Furniture Store
06.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Warehouse Manager
Marshalls Tile
01.2020 - 01.2023
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Mover/delivery Driver
Atlas Moving
09.2019 - 10.2022
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Followed verbal and written instructions to properly move and ship products.
- Followed safety protocols to prevent accidents and injuries.
- Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
- Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
- Communicated with customers courteously and professionally to drive satisfaction.
- Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
- Strapped items down over protective padding to secure throughout transportation.
- Inspected items for damage and reported issues to supervisor for resolution.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
Mover/delivery Driver
Nicholas Moving Systems
01.2011 - 05.2019
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
Cashier
Shakas Chevron
12.2010 - 07.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Foothill High School
Sacramento, CA06.2010
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- GPS navigation
- Heavy lifting
- Order picking and processing
- Delivery scheduling
- Stocking and inventory
- Forklift operation
- Cargo handling
- Route planning
Timeline
Delivery Driver
Aarons Furniture Store
06.2023 - Current
Warehouse Manager
Marshalls Tile
01.2020 - 01.2023
Mover/delivery Driver
Atlas Moving
09.2019 - 10.2022
Mover/delivery Driver
Nicholas Moving Systems
01.2011 - 05.2019
Cashier
Shakas Chevron
12.2010 - 07.2015
High School Diploma -
Foothill High School
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