Summary
Overview
Work History
Education
Skills
Timeline
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SIVAN TESHOUVA

SIVAN TESHOUVA

Clearwater,FL

Summary

Dynamic business owner with a proven track record at Merry Mouse of Sand Key, excelling in client relations and business management. Enhanced customer satisfaction through exceptional service and efficient operations. Skilled in financial reporting and relationship building, fostering repeat business and referrals while maintaining high standards of performance.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

15
15
years of professional experience

Work History

OWNER

MERRY MOUSE OF SAND KEY
01.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.

Bartender

SAUCED SPORTS BAR
09.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Medical Technician

Emeritus Assisted Living
03.2010 - 09.2012
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
  • Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.

Education

KEY WEST HIGH SCHOOL
KEY WEST FL
01-2011

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Business management
  • Business planning

Timeline

OWNER

MERRY MOUSE OF SAND KEY
01.2022 - Current

Bartender

SAUCED SPORTS BAR
09.2019 - Current

Medical Technician

Emeritus Assisted Living
03.2010 - 09.2012

KEY WEST HIGH SCHOOL