Emily Almaral
Largo,FL
Summary
Strong passion for the gastronomy field with hospitality professionalism with a track record of enhancing customer’s experiences through exceptional service and sales expertise. Skilled in guest engagement and maintaining a professional appearance, consistently delivering personalized service and resolving concerns swiftly. Demonstrated strong work ethic and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Hostess/Server
Sheraton Sand Key Resort
01.2024 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier/ Customer Server
Publix
02.2022 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Osceola Fundamental HighSchool
Seminole, FL05.2023
Skills
- Hospitality service expertise
- Sales expertise
- Professional appearance
- Strong work ethic
- Exceptional customer service
- Guest engagement
Timeline
Hostess/Server
Sheraton Sand Key Resort
01.2024 - Current
Cashier/ Customer Server
Publix
02.2022 - 01.2024
High School Diploma -
Osceola Fundamental HighSchool
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