Sivani Pillutla
Raleigh,USA
Summary
Product-focused data science and operations professional with a strong background in regulated logistics, software troubleshooting, and cross-functional collaboration. Experienced in translating complex requirements into actionable workflows, improving operational efficiency, and supporting data-driven product initiatives. Adept at training teams, managing customer onboarding, analyzing technical issues, and optimizing processes across biomedical and laboratory environments. Combines analytical expertise with strong communication, and strategic thinking to support product, operational, and technical decision-making.
Overview
8
8
years of professional experience
5
5
Certifications
Work History
Logistics Coordinator
Biocair Inc
Cary, NC
10.2025 - Current
- Train new hires, and support customer setup across new regions.
- Develop optimized shipping lanes, and improve cold-chain and regulated logistics workflows.
- Strengthen regulatory compliance through RADAC training and advanced IATA knowledge.
- Coordinate global shipments, and collaborate with clients and suppliers to resolve issues efficiently.
Associate Support Specialist
Clinisys
Raleigh, NC
09.2024 - 10.2025
- Analyzed and resolved complex client issues by troubleshooting software systems, interpreting technical data, and applying structured problem-solving.
- Translated client-reported issues into clear, actionable product requirements, contributing to backlog prioritization, workflow refinement, and improved documentation.
- Collaborated with product, engineering, and QA teams to clarify requirements, support feature development, and ensure readiness for release.
- Engaged with customers to gather feedback, identify pain points, and communicate feature capabilities, informing product decisions, and increasing satisfaction.
- Supported an internal AI initiative by preparing data, validating model outputs, and assisting with the integration of machine learning components into existing workflows.
- Developed structured troubleshooting pathways, and synthesized technical findings to influence product enhancements and knowledge-base updates.
- Maintained data integrity and compliance across regulated environments while delivering high client satisfaction through proactive communication and timely issue resolution.
Mentor
Terrorbytes Robotics Team
Durham, NC
01.2023 - 06.2025
- Mentored students in business skills, enhancing website and marketing proficiency.
- Collaborated with mentors and faculty, fostering student success in competitions.
- Directed robot design and programming, achieving top placements in state contests.
Logistics Coordinator
Biocair Inc
Cary, NC
09.2021 - 12.2023
- Coordinated logistics for biomedical labs, ensuring timely delivery of critical supplies.
- Facilitated communication between clients and suppliers, enhancing shipment efficiency.
- Ensured compliance with regulatory standards for dangerous goods and wildlife shipments.
- Managed cold chain logistics for high-value perishables, improving transport efficiency.
Undergraduate Research Assistant
Black Health Lab, NCSU Psychology Department
Raleigh, NC
01.2021 - 05.2021
- Researched racial impact on Black American healthcare using intersectional methods.
- Analyzed qualitative and quantitative data with Excel and SAS.
Tutor
Academic Support Program for Student Athletes, NCSU
Raleigh, NC
08.2020 - 05.2021
- Guided 25+ student athletes in managing coursework and improving time management skills.
- Implemented academic strategies that enhanced motivation and academic success.
- Supported students in achieving measurable improvements in academic performance.
Founder and President
American Mock World Health Organization, NCSU Chapter
Raleigh, NC
08.2017 - 05.2021
- Founded and led campus chapter, increasing engagement and recruitment in university and community.
- Managed operations and chaired meetings, ensuring efficient organizational performance.
- Directed annual student delegation for international conference, enhancing policy understanding.
- Strengthened community ties through outreach, promoting health policy education.
Undergraduate Research Assistant
CCR Research Team, NCSU Psychology Department
Raleigh, NC
01.2020 - 05.2020
- Mentored middle school students, focusing on social justice and trauma-informed methods.
- Tracked academic and behavioral improvements, ensuring protocol compliance.
- Documented significant academic and behavioral progress during the research period.
Undergraduate Research Assistant
ERPAS Research Team, NCSU Psychology Department
Raleigh, NC
01.2020 - 05.2020
- Facilitated literacy tests for 40+ at-risk children, boosting skills and ensuring data accuracy.
- Organized and analyzed literacy data with precision, supporting educational outcomes.
- Implemented data collection protocols, enhancing efficiency and accuracy in test administration.
Programming Intern
CORRAL Riding Academy
Raleigh, NC
08.2019 - 12.2019
- Implemented equine therapy for 30+ girls, enhancing emotional well-being and resilience.
- Organized client data using Salesforce, improving outreach and project tracking.
- Assisted in launching a new program location, expanding service reach in Raleigh.
Education
Master of Science - Applied Data Science
University of North Carolina At Chapel Hill, School of Data Science And Society
Chapel Hill, NC05.2025
Post-Baccalaureate Coursework - Statistical Analysis
North Carolina State University
Raleigh, NC11.2022
Bachelor of Arts - Psychology
North Carolina State University
Raleigh, NC05.2021
Bachelor of Arts - Biology (Public Health Concentration)
North Carolina State University
Raleigh, NC05.2021
Skills
- Python
- Tableau
- SQL
- R
- Julia
- Matplotlib
- Scikit-learn
- PyTorch
- TensorFlow
- XGBoost
- Statistical analysis
- Data visualization
- Statistical modeling
- Machine learning
- Qualitative research
- Quantitative research
- Microsoft Office Suite
- Adobe Creative Suite
- Export control
- PHI
- Critical thinking
- Communication skills
- IATA certified
- Customer service
- Detail-oriented
Certification
DS0101EN Introduction to Data Science - IBM Developer Skills Network (Aug 2021)
Timeline
Logistics Coordinator
Biocair Inc
10.2025 - Current
Associate Support Specialist
Clinisys
09.2024 - 10.2025
Mentor
Terrorbytes Robotics Team
01.2023 - 06.2025
Logistics Coordinator
Biocair Inc
09.2021 - 12.2023
Undergraduate Research Assistant
Black Health Lab, NCSU Psychology Department
01.2021 - 05.2021
Tutor
Academic Support Program for Student Athletes, NCSU
08.2020 - 05.2021
Undergraduate Research Assistant
CCR Research Team, NCSU Psychology Department
01.2020 - 05.2020
Undergraduate Research Assistant
ERPAS Research Team, NCSU Psychology Department
01.2020 - 05.2020
Programming Intern
CORRAL Riding Academy
08.2019 - 12.2019
Founder and President
American Mock World Health Organization, NCSU Chapter
08.2017 - 05.2021
Master of Science - Applied Data Science
University of North Carolina At Chapel Hill, School of Data Science And Society
Post-Baccalaureate Coursework - Statistical Analysis
North Carolina State University
Bachelor of Arts - Psychology
North Carolina State University
Bachelor of Arts - Biology (Public Health Concentration)
North Carolina State University