Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sixtus Galindo

Mount Vernon

Summary

Dynamic Software Support Engineer with a proven track record at Redsail Technologies, excelling in SQL querying and customer support. Expert in application installation and technical documentation, I enhance service delivery and ensure compliance. Recognized for leading successful database migrations and fostering effective communication among stakeholders.

Overview

26
26
years of professional experience

Work History

Bookkeeper Accountant (part time)

BuildStrong Bookkeeping LLC
11.2024 - Current
  • Collected and analyzed transactions to ensure accurate financial reporting.
  • Managed bookkeeping functions to ensure accurate financial documentation.
  • Record and post transactions.
  • Prepared financial statements to provide clear insights into business performance.
  • Prepared unadjusted trial balances to facilitate financial review and adjustments.
  • Prepare adjusting entries.
  • Prepare adjusted balance.
  • Small business bookkeeping and accounting. Website: https://buildstrongbookkeeping.net/

Software Support Engineer

Redsail Technologies
Spartanburg
02.2017 - Current
  • Coordinated database migrations and application installations, ensuring alignment among IT staff and stakeholders.
  • Provided technical support via phone and email, ensuring software met customer needs.
  • Executed server builds and performed SQL database queries, facilitating seamless a cutover process.
  • Conducted server inspections and verified checklists to ensure compliance.
  • Documented best practices and developed customer-facing documents, improving clarity and service delivery.
  • Created trouble tickets using Microsoft ERP software to track issues efficiently.
  • Installed and configured Android applications for seamless a user experience.
  • Managed email communications and meeting invitations for project coordination.

Chief Petty Officer

US Navy Reserve
06.2000 - Current

Provided administrative support for a 160-member company as Chief Petty Officer.

  • Led all CMU-related projects, serving as subject matter expert for the $35,000 RIMPAC generator shed project.
  • Oversaw staff performance and developed award submissions to formally recognize individual and team achievements.
  • Authored yearly evaluations for enlisted personnel to promote professional development.
  • Delivered career counseling support to assist personnel in navigating professional development opportunities.
  • Facilitated company conference calls to improve communication and collaboration among 160-member staff.
  • Updated contact trackers to ensure accurate information flow within the unit.
  • Ensured proper documentation for troop travel and execution of orders.

Education

Bachelor of Applied Science - Information Technology and Administrative Management

Central Washington University
Ellensburg, WA
08-2016

Skills

  • Incident management
  • Software troubleshooting
  • Software deployment
  • SQL querying
  • User assistance
  • Technical documentation
  • Networking

Timeline

Bookkeeper Accountant (part time)

BuildStrong Bookkeeping LLC
11.2024 - Current

Software Support Engineer

Redsail Technologies
02.2017 - Current

Chief Petty Officer

US Navy Reserve
06.2000 - Current

Bachelor of Applied Science - Information Technology and Administrative Management

Central Washington University
Sixtus Galindo