Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Baker
Kacy's Cakes
07.2015 - Current
Produced consistently high-quality baked goods for customers.
Complied with health and safety codes to protect staff and customers.
Operated and maintained bakery equipment, including ovens and mixers.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
Assisted in designing visually appealing displays to showcase products effectively, attracting more customers to the bakery.
Stylist Manager
Maurices
10.2023 - 02.2024
Promoted store inventory turnover with strategic merchandising techniques that encouraged customers to explore a variety of products offered within the establishment.
Coordinated outfits for special events such as weddings or parties, ensuring clients looked polished and felt confident in their attire.
Maximized retail floor space usage by designing visually appealing merchandise arrangements that drew in customers.
Achieved high levels of client satisfaction through attentive communication skills and genuine interest in helping clientele reach their personal style goals.
Assisted clients with selecting clothing pieces based on body type, personal style preferences, and budget limitations.
Managed and motivated employees to be productive and engaged in work.
Managed inventory control, cash control, and store opening and closing procedures.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Night Manager Cashier
Caso's
11.2022 - 10.2023
Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
Resolved customer complaints promptly and professionally to maintain satisfaction.
Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Managed 1-2 employees in delivering smooth, productive night shift operations.
Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
Night Manager Cashier
Grocery Outlet Bargain Market
06.2022 - 11.2022
Conducted nightly inventory management procedures to track sales and stock levels.
Resolved guest complaints effectively, working towards satisfactory outcomes that enhanced overall satisfaction levels.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Built positive relationships with customers to increase repeat business.
Fruit Stand Manager
DeLap Orchards
06.2015 - 10.2021
Increased customer satisfaction by implementing efficient service strategies and providing exceptional customer experiences.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained a clean and organized selling space, adhering to sanitation guidelines for optimal food safety.
Developed loyal customer base by remembering individual preferences and suggesting new items based on their tastes.
Educated customers on fruit selection, storage, and preparation techniques for an improved experience.