Skakita Arnold
CHESTER,VA
Summary
Meticulous Cash Application Specialist offering 10 years of comprehensive experience in Revenue Cycle. Comfortable working independently or as part of supportive team. Extensive familiarity with Epic Software. Core competencies include Critical Thinking and Responsible Decision Making.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cash Application Specialist-SMART
Ensemble Partners Health
Richmond, VA
12.2019 - Current
- Reviewed and applied customer payments to accounts using Lockbox, ACH, checks and wire transfers.
- Investigated returned items such as NSF checks or incorrect payments.
- Assisted with month end closing activities related to cash application.
- Worked closely with Accounts Receivable team to ensure timely resolution of any issues or discrepancies related to cash application process.
- Applied knowledge of accounting principles when processing complex transactions.
- Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
- Maintained accounting ledgers by verifying and posting account transactions.
- Analyzed aged trial balances to identify unapplied credits and payments that require further investigation or research.
- Ensured accuracy of payments received by researching remittance information from customers' documents.
- Participated in special projects as needed within the department.
- Updated Cash Application procedures manual as required.
- Collected, posted and managed patient account payments.
- Executed account updates and noted account information in company data systems.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
- Identified professional development opportunities and delivered comprehensive, standardized and hands-on training to new staff.
- Prepared journal entries for various types of transactions including deposits, adjustments, reversals, refunds.
- Completed balance sheet reconciliations on-time to maximize office efficiency.
Transaction Analyst
Bon Secours Healthcare System
Richmond, VA
12.2013 - 12.2019
- Processed and posted payments to patient accounts in a timely manner.
- Verified accuracy of data entered into computer system to ensure proper posting of payments.
- Researched, analyzed and resolved discrepancies between payment amounts and account balances.
- Utilized various software systems to process information related to patient accounts receivable activity.
- Analyzed account details for potential errors or inconsistencies in order to identify root cause issues.
- Worked closely with insurance companies regarding reimbursement issues.
- Performed routine data entry tasks into various databases or spreadsheets.
- Resolved issues related to posting errors or incorrect amounts received from patients and payers.
- Updated patient accounts as necessary based on changes made by insurance companies.
- Reviewed electronic remittance advice from payers for accuracy prior to posting payments.
Education
Diploma - Medical Billing
Bryman College
Tacoma04.2006
Some College (No Degree) - Health Administration
Vincennes University
Vincennes, INSkills
- Spreadsheet Tracking
- General Accounting
- Payment Processing
- Verbal and Written Communication
- Manual Processing
- Account Reconciliation
- Variance Reviewing
- Microsoft Office
- Cash Management
- Attention to Detail
- Creative Problem Solving
- Reconciling Accounts
Certification
- Certified Revenue Cycle Representative (CRCR)
Accomplishments
- Specialized Mentor in Revenue Cycle Training (SMART)
Timeline
Cash Application Specialist-SMART
Ensemble Partners Health
12.2019 - Current
Transaction Analyst
Bon Secours Healthcare System
12.2013 - 12.2019
Diploma - Medical Billing
Bryman College
Some College (No Degree) - Health Administration
Vincennes University