Kishon Griffin
New Orleans,LA
Summary
Proven in delivering exceptional customer service and teamwork, honed at Omni Riverfront Hotel. Excelled in fast-paced environments, ensuring seamless event execution and heightened guest satisfaction. Skilled in event setup and hospitality service, demonstrating adaptive problem-solving and clear communication. Achieved significant client satisfaction improvements through meticulous attention to detail and service prioritization.
Overview
10
10
years of professional experience
Work History
Banquet Server
Hyatt Regency
New Orleans, LA
08.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
Banquet Server
Omni Riverfront Hotel
08.2017 - 03.2020
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Bridal Attendant
Bourbon Orleans Hotel
09.2014 - 03.2020
- Increased customer satisfaction by promptly addressing concerns and ensuring that all needs were met throughout the process.
- Utilized knowledge of current fashion trends to assist clients in making informed decisions about their wedding attire choices.
- Promoted salon services through participation in industry events such as bridal shows or trunk shows, attracting new clientele.
- Managed appointment calendar efficiently, maximizing availability for clients while also accommodating staff schedules and salon hours effectively.
Education
High School Diploma -
John McDonough High
2426 Esplanade Ave, New Orleans, LA 7011904.1999
Skills
- Strong teamwork
- Time Management
- Customer Service
- Table setting knowledge
- Food Service
- Customer service focus
- Adaptive Problem Solving
- Punctual and Reliable
- Physical coordination
- Clear Communication
- Event Setup
- Hospitality service expertise
- Service prioritization
Timeline
Banquet Server
Hyatt Regency
08.2022 - Current
Banquet Server
Omni Riverfront Hotel
08.2017 - 03.2020
Bridal Attendant
Bourbon Orleans Hotel
09.2014 - 03.2020
High School Diploma -
John McDonough High
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