
Dynamic Team Leader at Once Upon a Child with a proven track record in optimizing inventory turnover and enhancing customer satisfaction. Skilled in cash handling and staff training, I excel in motivating teams to achieve goals while maintaining a welcoming environment. Committed to implementing effective strategies that drive sales and improve operational efficiency.
Oversaw buying and selling of children’s clothing for a secondhand retail store, optimizing inventory turnover. Provided accurate pricing and trade quotes to customers, enhancing overall customer satisfaction. Organized clothing inventory by size to ensure a visually appealing display on racks. Managed customer interactions via phone and within store, delivering exceptional service. Directed checkout operations, efficiently managing multiple cash registers and cash handling. Executed end-of-day register closures and prepared cash deposits, ensuring accountability. Led a team, addressing performance issues and implementing corrective actions as needed. Analyzed weekly sales data to inform advertising strategies and promotions. Supervised cleanliness and sanitation of public areas, maintaining a welcoming store environment. Implemented safety training programs for staff to promote a safe work environment.