Summary
Overview
Work History
Education
Skills
Timeline
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Skilear Isles

Lumberton,NC

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Server

Texas Roadhouse
Cranston, RI
09.2023 - 04.2024
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Provided exceptional service to high volume of daily customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Assistant Manager

Taco Bell
Coventry, RI
10.2022 - 07.2023
  • Ensured compliance with safety regulations and company policies.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Assigned work and monitored performance of project personnel.

Assistant Manager

Domino's Pizza
Warwick, RI
02.2019 - 10.2022
  • Established processes for monitoring customer satisfaction levels.
  • Communicated regularly with customers to gain insights into their needs.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Managed customer service inquiries and complaints in a timely manner.

Education

GED -

Pilgrim High School
Warwick, RI
01-2021

Skills

  • Multitasking and organization
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer service and satisfaction

Timeline

Server

Texas Roadhouse
09.2023 - 04.2024

Assistant Manager

Taco Bell
10.2022 - 07.2023

Assistant Manager

Domino's Pizza
02.2019 - 10.2022

GED -

Pilgrim High School

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Skilear Isles