William Robinson

• Developed and maintained courteous and effective working relationships.
• Demonstrated leadership skills in managing projects from concept to completion.
• Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.

20 hours of massage per week for clients with wide range of therapeutic methods, including hot stone, salt stone, cold stone, sweedish, deep tissue, sports and reflexology

• Performed 60 and 90 minute massages customized to each client’s needs and medical history
• Assessed client’s soft tissue condition, joint quality and function, muscle strength, and range of motion in order to develop a treatment plan
• Maintained a 45% client return rate

• Reviewed, assessed, and coordinated reserve component retention activities of two major training organizations and assist with three different tenant companies

• Served on staff committees that analyzed data and facts and maked correct inferences with regards to Soldier discharge packets and military separations

• Prepared written communication to be utilized in executive level briefs at all echelons of leadership

• Liaison with external industry resources and provided direct management for the installation National Guard support team

• Answerd all Congressional inquiries regarding Soldiers in training and prepared written correspondence to address specific issues that impact National Guard equities

• Performed 8-10 hours of massage per weekeend for clients with wide range of therapeutic methods, including hot stone, Swedish, deep tissue, sports and reflexology

• Prepared blends of plant-based oils to aid in massage through direct warming and aromatherapy

• Grew sales 20% in the first three months through repeat clientele and referrals

• Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions

• Provided up to 10 daily clients with individualized and detailed information on relaxation, postural improvement, stretching and strengthening after each appointment

• Maintained clients' treatment records and designed long-term care programs for return customers

• Performed health history on clients and updated prior to each session; ascertained precautions/contradictions for massage prior to each session 

• Explained procedures and applied techniques appropriate to client needs and preferences

• Observed client reaction to massage and modified as necessary

• Solicited feedback and responded accordingly

• Documented all sessions performed according to established guidelines

• Ensured massage area was clean, sanitized, and well-stocked

• Utilized wide range of massage and therapy techniques and attended employee trainings lo continuously update knowledge

• Consulted with clients to asses needs and problem areas and determine appropriate techniques

• Maintained equipment and notified management or needed repairs

• Helped market business at Industry and local events