Skky Gerloff
Machesney Park ,IL
Summary
Dynamic manager with a proven track record at Olive Garden, enhancing guest satisfaction through exceptional customer service and effective team leadership. Skilled in inventory management and process improvement, I excel in decision-making and complex problem-solving, driving operational efficiency and fostering a high-performing team environment. I am hard working and determined to succeed in any task put infront of me.
Overview
2
2
years of professional experience
Work History
Manager
Olive Garden
Rockford IL
05.2024 - Current
- Oversaw daily operations, ensuring compliance with service standards and enhancing guest satisfaction.
- Facilitated training and development of staff on menu offerings and customer service protocols.
- Oversaw inventory management, coordinating with suppliers to optimize stock levels.
- Streamlined kitchen workflow through implementation of process improvements.
Education
High School Diploma -
Harlem Highschool
Machesney Park, ILSkills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Timeline
Manager
Olive Garden
05.2024 - Current
High School Diploma -
Harlem Highschool