Sky Nelson
Cape Coral,FL
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Restaurant Hostess
Duffy's Sports Grill
Cape Coral
03.2023 - Current
- Greeted and seated guests promptly upon arrival at Duffy's Sports Grill.
- Managed reservation system to ensure efficient table assignments and guest flow.
- Provided menus and explained daily specials to enhance guest dining experience.
- Coordinated with servers and kitchen staff to maintain smooth operations during peak hours.
- Monitored dining area for cleanliness and addressed any guest concerns immediately.
- Handled phone inquiries and reservations with professionalism and courtesy.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Accepted payments from guests for dine-in and take-out foods.
- Greeted customers, answered questions, and recommended specials to increase profits.
Crew Trainer
McDonald's
Cape Coral, FL
11.2021 - 02.2023
- Demonstrated proper use of kitchen equipment and tools for efficiency.
- Assisted in maintaining cleanliness and organization of workstations.
- Monitored food quality to ensure adherence to company standards.
- Provided feedback to team members to improve service speed and accuracy.
- Collaborated with management on staff scheduling and training needs.
- Implemented best practices for customer service during peak hours.
- Instructed new team members on correct procedures for operations.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Encouraged open communication between trainees and management throughout the learning process.
Education
Cape Coral High School
Cape Coral, FLSkills
- Guest relations
- Reservation management
- Menu knowledge
- Operational coordination
- Attention to detail
- Cleanliness and hygiene
- Check payment processing
- Friendly demeanor
- Cash handling
- Up-selling techniques
Timeline
Restaurant Hostess
Duffy's Sports Grill
03.2023 - Current
Crew Trainer
McDonald's
11.2021 - 02.2023
Cape Coral High School