Skyah Rule
Chapel Hill,TN
Summary
I am a committed job seeker with a history of meeting company needs with consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am familiar with following security standards, advocating for student resources and utilizing relationship-focused approaches to maximize satisfaction. I pride myself on being personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. In my past and current areas of employment, I've accurately and efficiently updates logs and reports.
Overview
5
5
years of professional experience
Work History
Resident Advisor
Carolina Housing
Chapel Hill, NC
08.2023 - Current
- Developed and deepened relationships with residents and fellow staff.
- Communicated with staff to resolve problems with individual students.
- Administered, coordinated or recommended disciplinary and corrective actions.
- Developed positive relationships with all students living on campus through regular contact and communication.
- Facilitated open dialogue between staff members and students in order to build a strong community atmosphere.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assisted with parent and resident requests and answered questions to improve satisfaction.
Event Manager
Lavender Farms
Burnsville, NC
06.2019 - Current
- Coordinated and allocated equipment, supplies and staff for events.
- Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
Wedding Coordinator
Green Cove Properties
Burnsville, North Carolina (NC)
06.2022 - 08.2023
- Organized guest support services for guests to meet accommodation, transportation and service needs.
- Oversaw advanced event registration and day-of check-in to handle high volume of guests.
- Conferred with customers to gather event requirements and explore opportunities.
- Attended and participated in industry events.
- Identified needs of customers promptly and efficiently.
Childcare Assistant
Friends Community of Celo
Burnsville, North Carolina (NC)
01.2020 - 05.2022
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Assisted in planning, organizing and implementing age appropriate activities to encourage learning.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Camp Counselor
Camp Celo
Burnsville, MN
06.2019 - 08.2019
- Met with staff to discuss rules, regulations and work-related problems.
- Completed and maintained time and attendance forms and inventory lists.
- Provided excellent service and attention to parents and campers when face-to-face or through phone conversations.
Education
Bachelor of Arts - History
University of North Carolina At Chapel Hill
Chapel Hill, NC05-2025
Skills
- Client Relationship Management
- Activity Planning
- Policy Enforcement
- Event Chaperoning
- Call Answering and Routing
- Staff Communication
Affiliations
- Running
- Crocheting
- Weightlifting
- Gardening
References
References available upon request.
Timeline
Resident Advisor
Carolina Housing
08.2023 - Current
Wedding Coordinator
Green Cove Properties
06.2022 - 08.2023
Childcare Assistant
Friends Community of Celo
01.2020 - 05.2022
Event Manager
Lavender Farms
06.2019 - Current
Camp Counselor
Camp Celo
06.2019 - 08.2019
Bachelor of Arts - History
University of North Carolina At Chapel Hill
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